Jotella Paige Farris
Cassville
Summary
Detail-oriented and compassionate Dental Assistant with several years of experience supporting patient care, managing clinical workflows, helping with efficient front-office operations. Skilled in patient communication, appointment scheduling, charting, and maintaining accurate, confidential records. Adept at multitasking in fast-paced environments, resolving patient concerns, and collaborating with cross-functional teams. Seeking to leverage strong administrative, customer service, and organizational abilities in a remote Intake Specialist role to streamline patient onboarding and deliver exceptional service.
Overview
18
18
years of professional experience
2005
2005
years of post-secondary education
Work History
Dental Assistant
Spears Dental
Cassville
05.2022 - Current
- Assisted with patient intake and updated medical records efficiently.
- Prepared treatment rooms and sterilized dental instruments daily.
- Supported dentists during procedures by handing tools and materials.
- Educated patients on oral hygiene practices and post-treatment care.
- Maintained inventory of dental supplies and reported shortages regularly.
- Ensured compliance with safety protocols and infection control measures.
- Communicated effectively with patients to address concerns and questions.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Took digital X-rays of teeth using radiographic equipment.
- Maintained a neat, clean and organized environment throughout the office.
- Documented patient records with procedures performed and added notes taken to charts.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Dental Assistant
Four States Dental Care
Monett
01.2012 - 12.2022
- Assisted with patient intake and updated medical records efficiently.
- Prepared treatment rooms and sterilized dental instruments daily.
- Supported dentists during procedures by handing tools and materials.
- Maintained inventory of dental supplies and reported shortages regularly.
- Ensured compliance with safety protocols and infection control measures.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Maintained a neat, clean and organized environment throughout the office.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Educated patients on treatment procedures and post-procedure home care.
- Documented patient records with procedures performed and added notes taken to charts.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Built loyal patient following and retained return patients by providing empathetic and caring service.
Teller 1
Arvest Bank
Neosho
04.2008 - 12.2011
- Processed customer transactions efficiently and accurately.
- Handled cash and maintained balanced cash drawers daily.
- Assisted customers with account inquiries and service requests.
- Promoted bank products to enhance customer engagement.
- Resolved customer issues promptly and professionally.
- Educated customers on digital banking tools and services.
- Maintained compliance with banking regulations and policies.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Balanced cash drawers on a daily basis.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Maintained confidentiality of all customer records and information according to company policies.
- Built and maintained client relationships through quality, personalized interactions.
- Verified customers' identification to ensure compliance with laws and regulations.
- Delivered exceptional service to customers in person or over telephone.
Education
RDA - Dental Assistant Program
Vatterott College
Springfield, MO 08.2010 - 05.2011
Purdy High School
Purdy, MOSkills
- Patient care
- Medical documentation
- Time management
- Regulatory compliance
- Medical records management
- Customer relationship management
- Inventory management
- Problem solving
- Data confidentiality measures
- Professionalism and etiquette
- Patient records gathering
- Phone skills
Timeline
Dental Assistant
Spears Dental
05.2022 - Current
Dental Assistant
Four States Dental Care
01.2012 - 12.2022
RDA - Dental Assistant Program
Vatterott College
08.2010 - 05.2011
Teller 1
Arvest Bank
04.2008 - 12.2011
Purdy High School