Josie Spry
Harrisburg,MT
Summary
Sales Associate with proven expertise at UPS, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and POS operations, consistently achieving sales targets while fostering a welcoming environment for clients. Reliable and outgoing, dedicated to driving repeat business. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
1
1
year of professional experience
Work History
Sales Associate
UPS
10.2024 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained inventory levels through regular stock checks and replenishment actions.
- Collaborated with team members to achieve daily sales targets consistently.
- Resolved customer complaints efficiently, ensuring satisfaction and retention.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Health Sciences
MACC
Columbia, MOSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Listening skills
- Reliable and punctual
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash register operation
- Cash handling accuracy
- Client service
- Store opening and closing
- POS system operation
Timeline
Sales Associate
UPS
10.2024 - Current
Health Sciences
MACC