JOSHUA STONE

Professional with strong background in driving business growth and optimizing performance. Skilled in strategic planning, data analysis, and customer acquisition. Known for effective collaboration, adaptability, and delivering results in dynamic environments. Highly valued for leadership, problem-solving, and communication abilities. Effective at galvanizing and motivating a team to achieve higher results.

• Established the first certified training store for the company allowing for internal management training and promotion with corporate approval.
• Consistently ranked in the top 5 stores with highest average unit volume with over $55k in sales per week.
• Improved guest interactions through consistent and forward thinking training resulting in 98.3% secret shopper scores.
• Boosted employee retention to 64% by establishing consistent rewards and recognition programs.
• Helped Lead the opening and training of 6 different locations setting corporate records for continued sales performance sustained during a new store open in the process.
• Worked with franchise owner to design new grill flow to improve efficiency setting record lows and dropping production time by an average of 44 seconds per order.
• Sales improved consistently an average of 12.28% year over year under my leadership and execution.
• Received newcomer of the year award for improved consistency in operational execution with: improved guest surveys 18% increase in satisfaction, lowered late ticket percentage 5.3%, and labor control 1.8%
• Awarded second place for year over year sales growth in my first year with 5.58% increase setting the location on pace to achieve over $1million in sales for the first time in 3 years.