Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

Joshua S. Stroder

St Louis

Summary

Dynamic executive passionate about understanding and influencing team members, partners, and executives. Skilled in simplifying complex situations and planning for the future. Consistently framing issues through multiple lenses to ensure optimal outcomes for customers and internal stakeholders. Experienced in developing high-impact future leaders and professionals. Data-driven tactician and strategist focused on evolving business models to enable growth and align with customer and shareholder needs.

Overview

21
21
years of professional experience

Work History

Operations Group Manager

U.S. Bank
  • Responsible for leading a team of 50 colleagues with an annual budget of $4.5MM focused on ensuring operational processes and reporting perform as expected in relation to U.S. Bank’s policies, procedures, and controls. This was accomplished through consistent practices and rules, oversight of activities and related projects.
  • Continued increasing scope of responsibility and complexity as well as being sought out to provide expertise or consult for projects affecting multiple business lines.
  • Financial Analyst
  • Responsible for forecasting, planning, and variance commentary of two business lines with an overall annual budget of $53MM. This was accomplished by utilizing MS Excel and various database tools to identify, interpret and communicate trends and observations to all levels of management, from entry level managers to EVPs.

Senior Vice President

U.S. Bank
01.2008 - Current
  • Transformed multiple cross functional teams through scaling organizations, redesigning processes, and delivery of technology solutions resulting in greater than 20% expense savings while strengthening internal partnerships and accountability across product, technology, operations, risk, and finance.
  • Delivered a new business model by pivoting the servicing and support teams from traditional hours to a 24x7x365 model with a European site that enabled acquisition of net new revenue and relationships through embedded payments.
  • Crafted a 3-year strategic vision that aligned with Enterprise and business line strategies while also providing guidance to 250 colleagues for how to maximize outcomes.
  • Created multiple action focused reports for Managing Committee level review, highlighting areas of concern and putting data in action to quantify large amounts of subjective feedback.
  • Recognized as a 2020, 2021 and 2024 Legends of Possible recipient, the highest Enterprise award for performance, for modeling U.S. Bank’s core values by defining strategy, developing leaders and leading an exceptional team.
  • Advanced Customer Solutions Executive
  • Responsible for leading a cross-functional team of 160 colleagues with an annual budget of $15MM focused on delivering positive and timely experiences across consumer and commercial customers’ interactions with money movement while transforming the people, processes and technology needed to execute on the activities.
  • Consolidated 250 colleagues with an annual budget of $25MM across operations groups into a single team focused on executing similar customer research, support, maintenance, and onboarding functions across 10 complex products creating a consistent approach for interacting with customers, upstream partners and defining technology needs.
  • Defined and executed on aligning 90 colleagues and approximately $10MM annual budget into an Enterprise level team supporting Treasury clients while maintaining core configuration and payment research functions within the core operating areas.
  • Delivered exceptional customer service by implementing best practices and fostering a culture of accountability within the organization.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.

Credit and Retail Development Associate

National City Bank
01.2005 - 01.2007
  • Responsible for interpreting commercial customer’s financial statements as well as delivering excellent customer experiences and marketing plans within multiple branches across the St. Louis market. This was accomplished by performing various credit analysis, understanding customers’ needs, and creating market specific marketing material while meeting proper operational processes.

Education

Business Executive Leadership Certification - Pacific Coast Banking School

University of Washington
Seattle, WA

Master of Business Administration - undefined

Saint Louis University
Saint Louis, MO

Bachelor of Science - Finance

Bradley University
Peoria, IL

Skills

  • Staff development
  • Operations management
  • Client engagement
  • Strategic planning
  • Performance improvement
  • Financial acumen
  • Continuous improvement
  • Customer service
  • Teamwork and collaboration

Community Service

  • Freeburg Youth Trap Club, President, Board of Directors, 2024, Present, Prioritizing club activities and ensuring a positive experience for the club members.
  • Village of St. Libory, Finance Committee Chair, Board of Trustees, 2022, Present, Responsible for the annual budget oversight and ensuring operations are running designed.
  • American Legion Post 683, Member, Sons of the American Legion, 2006, Present, Volunteer activities to raise funds that are distributed within the local community.

Timeline

Senior Vice President

U.S. Bank
01.2008 - Current

Credit and Retail Development Associate

National City Bank
01.2005 - 01.2007

Operations Group Manager

U.S. Bank

Master of Business Administration - undefined

Saint Louis University

Bachelor of Science - Finance

Bradley University

Business Executive Leadership Certification - Pacific Coast Banking School

University of Washington

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Joshua S. Stroder