Joshua Shouley
Maryland Heights,MO
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude with a strong desire to break in to the IT field using a natural affinity for computer technology.
Overview
7
7
years of professional experience
Work History
Order Selector
ALDI-St. Louis, MO
04.2024 - Current
- Operate tugger machine
- Select boxes to place on pallet to fulfill order's needs.
Cook
Six Mile Bridge-Maryland Heights, MO
06.2023 - 05.2024
- Prepare food in a from-scratch environment
- Cook and assemble dishes quickly.
Game Navigator
Pieces Board Game Bar And Restaurant-St. Louis, MO
07.2021 - 06.2023
- Provide a fun and welcoming experience for a variety of visitors looking for a novel experience
- Personally manage and provide service to parties ranging from 15-30 people
- Learn and teach a variety of games, on the fly as needed.
General Manager
Jimmy Johns-St. Louis, MO
12.2017 - 06.2020
- Performed a number of management tasks including: Oversaw and successfully managed staff assignments, morale, food costs, and customer complaints
- Tracking and ordering inventory in a timely manner
- Be ready and able to answer the phone to alleviate pressure during periods of business that exceed expectation
- Hire, on board, train, and schedule staff
- Maintain a high level of quality in both food service and cleanliness from all employees
- Maintain a sustainable, friendly, and safe work environment.
Education
High school or equivalent -
Sainte Genevieve High School
Sainte Genevieve, MO05.2014
Vocational school - Computer maintenance and electronics
Perryville Area Career And Technical Center
Perryville, MO05.2014
Skills
- Microsoft Office
- Cat5 Termination
- Help Desk
- Troubleshooting
- Software Installation
- Hardware Installation
- Customer service
- Windows Operating Systems
Additional Information
I have superb critical thinking and problem solving ability. I know when to ask for help and when I can handle a task on my own.
Assessments
- Work motivation, Proficient, 07/01/22
- Cooking skills: Basic food preparation, Proficient, 07/01/22
- Customer focus & orientation, Proficient, 03/01/24
- Work style: Reliability, Proficient, 03/01/24
- Office manager, Proficient, 02/01/24
- Data entry: Attention to detail, Proficient, 03/01/24
- Technical support: Customer situations, Proficient, 05/01/23
- Customer service, Proficient, 03/01/24
- Technical support, Proficient, 05/01/23
- Work style: Reliability, Proficient, 07/01/22
Timeline
Order Selector
ALDI-St. Louis, MO
04.2024 - Current
Cook
Six Mile Bridge-Maryland Heights, MO
06.2023 - 05.2024
Game Navigator
Pieces Board Game Bar And Restaurant-St. Louis, MO
07.2021 - 06.2023
General Manager
Jimmy Johns-St. Louis, MO
12.2017 - 06.2020
High school or equivalent -
Sainte Genevieve High School
Vocational school - Computer maintenance and electronics
Perryville Area Career And Technical Center
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