Joshua Sewell
Saint Louis,MO
Summary
Professional banquet management expert with strong track record in overseeing all aspects of event coordination and execution. Skilled in team collaboration, ensuring seamless operations, and adapting to changing requirements. Expertise in staff management, vendor negotiations, and guest satisfaction, driving successful event outcomes. Known for reliability and achieving consistent results in high-pressure environments.
Overview
29
29
years of professional experience
Work History
Senior Banquet Manager
Marriott Saint Louis Grand
09.2024 - Current
- Managed over 40 employees daily while maintaining inventory of supplies needed to handle guest expectations through emails, calls, and meetings.
- Maximized staff productivity by implementing efficient scheduling and task delegation strategies.
- Developed comprehensive training programs for new hires, resulting in increased staff competency and reduced onboarding time.
- Maintained strict compliance with safety regulations, minimizing accidents or incidents during events.
- Maintained a thorough understanding of industry trends and best practices to ensure the banquet department remained competitive in the market.
- Reduced overhead costs by closely monitoring liquor inventory levels and implementing waste reduction initiatives.
- Enhanced team performance through regular evaluations, constructive feedback, and professional development opportunities for staff members.
- Increased repeat business by building strong relationships with clients and providing consistent high-quality service.
- Implemented creative solutions to accommodate last-minute requests or unforeseen challenges during events, ensuring client satisfaction at all times.
- Managed staff schedules and maintained adequate coverage for all shifts.
Submarine Sonar Technician
US Navy
12.2004 - 12.2024
- Managed over 150 employees during high stress, high operational tempo situations.
- As Manager on Duty, managed the property through day-to-day operations.
- Maintained high standards while supervising employees during low stress, low operational tempo situations.
- Continuously touring the property to verify cleanliness and ensure employees are performing properly and professionally.
- Maximized personal and professional development of employees while recognizing knowledge and skill levels.
- Managed a parts budget of $500,000/year. Received budget and prioritized parts and equipment based on criticality to complete the mission and maintain operational capability within the budget. Wrote requests for specific cases on emergent repairs for funding above allotted budget(Capital Expenses)
- Provided oversight to employees including conducted over 2,000 spot checks on employees conducting maintenance or evolutions to verify compliance with all safety and maintenance requirements.
Previous Hospitality Experience
Various
06.1996 - 11.2013
- Stewarding, Banquet Set-up, Banquet Bartender, Restaurant Bartender, Room Service Server, Restaurant Server
- Maintained cleanliness and organization of work areas.
- Inventoried, ordered, and maintained liquor 3 lobby/restaurant bars.
- Guaranteed the bars were not losing liquor to over-pouring or “on-the-house” drinks saving the establishments over $5K/year in lost revenue.
- Bar-tended over 5,000 hours in lobby, restaurant, and banquet bars.
- Provided excellent customer service, an ear to talk to, and a professional atmosphere for over 30,000 guests.
- Up-sold over $10K in drinks and snacks.
- Maintained a safe environment for all guests to drink and unwind without putting themselves or others at risk by getting too drunk or getting behind the wheel after drinking.
Education
Bachelor of Science (BS) - Hospitality Management
Johnson and Wales University Online Campus
Providence, RI11.2019
Master Training Specialist (MTS) - undefined
Navy Submarine School
Groton, CT08.2019
Skills
- Event management
- Technology proficiency
- Team management
- Staff leadership
- Guest relations
- Team member development
- Inventory management
- Dietary restriction compliance
- Banquet setup and service management
- Teamwork and collaboration
- Reliable and responsible
- Budgeting Expertise, revenue and profit assessment
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Hitting all finanacial and operating goals for the Event Department in 2024 through effectively helping with Liquor Inventory and staff management
Timeline
Senior Banquet Manager
Marriott Saint Louis Grand
09.2024 - Current
Submarine Sonar Technician
US Navy
12.2004 - 12.2024
Previous Hospitality Experience
Various
06.1996 - 11.2013
Master Training Specialist (MTS) - undefined
Navy Submarine School
Bachelor of Science (BS) - Hospitality Management
Johnson and Wales University Online Campus
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