Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Floor Supervisor
Lowes Home Improvment
02.2022 - Current
Boosted sales performance by implementing effective floor management strategies and staff training programs.
Enhanced customer satisfaction with personalized service and prompt issue resolution.
Streamlined inventory management for increased product availability and reduced stock discrepancies.
Collaborated with store managers to develop sales objectives, leading to the achievement of revenue goals consistently.
Mentored junior staff members, improving overall team productivity and collaboration on the sales floor.
Shipping and Receiving worker
HJ Family Enterprises
11.2021 - 02.2022
Maintain quality of product when being prepared for shipment
Process work orders on computer and look up material for packaging
Use computer programs like global shop for daily work activities
Finish orders under a strict time limit with accuracy and proficiency.
Games Supervisor
Six Flags
10.2017 - 10.2021
Established and enforced clear goals to keep employees working collaboratively
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations
Demonstrated excellent communication skills in resolving product and consumer complaints.
Marine
USMC Camp Pendleton
03.2020 - 09.2021
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
Demonstrated self-reliance by meeting and exceeding workflow needs
Prioritized and organized tasks to efficiently accomplish service goals.
Warehouse Worker
Six Flags
05.2021 - 08.2021
Organized warehouse design to maximize space for stock while allowing for high volume traffic zones
Monitored work areas for cleanliness and functionality and removed obstacles for safety
Counted and stocked different types of merchandise to comply with inventory control tag requirements
Moved large and bulky items manually or with pallet jacks or forklifts.
Stage Manager
Six Flags
11.2019 - 01.2020
Maintained well-being of cast and crew through equipment and stage safety procedures
Facilitated communication across creative and technical departments
Stayed calm and polished at all times, even during moments of extreme stress or when dealing with difficult personalities, to accomplish professional goals
Studied scripts to identify best methods to use when directing actors and managing technical crew members.