Joshua Pena
Oakes Kia
Grain Valley
9
years of professional experience
Reliable Mechanic with expertise in troubleshooting and repairs. Evaluates mechanical issues and determines causes to properly restore functionality. Conducts inspections to proactively address maintenance needs and reduce unexpected repairs. Accomplished O'reilly Auto Parts Store Manager with 2 years of success in customer service and team leadership. Delegates and monitors product merchandising, guest service delivery and sales strategy to support corporate growth and profitability. Controls store expense lines by employing proactive methods. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Work History
Automotive Master Technician
11 Months- Diagnosed and repaired complex automotive systems, ensuring optimal vehicle performance and customer satisfaction.
- Led a team of technicians in troubleshooting and resolving technical issues, enhancing workflow efficiency.
- Mentored junior technicians on advanced diagnostic techniques and repair methods, fostering skill development.
- Implemented quality control measures to streamline service processes and improve overall service delivery.
- Maintained up-to-date knowledge of industry trends and new technologies through continuous training and certifications.
Mechanic
4 Months- Diagnosed mechanical issues in school vehicles, ensuring safety and reliability for student transportation.
- Performed routine maintenance on equipment, extending lifespan and enhancing operational efficiency.
- Collaborated with staff to develop preventive maintenance schedules, reducing unexpected breakdowns.
- Trained junior mechanics in diagnostic procedures and repair techniques, fostering skill development.
- Led troubleshooting efforts for complex mechanical problems, minimizing downtime and service disruption.
- Diagnosed mechanical issues in school buses, ensuring operational safety and compliance with regulations.
- Performed routine maintenance checks, enhancing vehicle reliability and performance efficiency.
Store Manager
2 Years 1 Month- Delivered consistent feedback, empowering team members to continuously improve customer service and satisfaction.
- Supervised inventory control measures, collaborating with purchasing personnel to verify cost-effective replenishment.
- Identified new opportunities to increase sales and achieve store targets.
- Oversaw employee recruiting, onboarding and training on store procedures.
Level 2 Technician
6 Months- Diagnosed problems using manual, visual and computer-assisted methods.
- Test drove vehicles to confirm safe and proper operation.
- Established and followed timetable to complete repairs and maintenance.
- Handled repair work on mechanical, hydraulic and electrical systems of diverse vehicles.
- Repaired, overhauled and adjusted automobile brake systems.
91B Wheeled Vehicle Mechanic
3 Years 11 Months- Checked component operation with in-depth testing.
- Restored vehicle functionality, repairing and replacing shock absorbers.
- Troubleshot control system problems using electronic testing equipment.
- Inspected vehicles for damage and recorded findings.
- Detected system faults through visual inspections and diagnostic tests.
- Serviced air conditioning, heating, engine cooling and electrical systems.
Education
Certification - Cyber Security
Skills
Equipment diagnostics
Hydraulic repair
Employee training
Component repairs
Team leadership
Automotive diagnostics on all makes and models including EV
KPI tracking
Preventive maintenance
Loss prevention
Timeline
Automotive Master Technician
Oakes Kia
09.2025 - 08.2026Read More
Mechanic
Liberty School District
10.2024 - 02.2025Read More
Store Manager
O'reilly Auto Parts
05.2022 - 06.2024Read More
Level 2 Technician
Deacon Jones Toyota
10.2021 - 04.2022Read More
91B Wheeled Vehicle Mechanic
US Army
11.2017 - 10.2021Read More
Sierra College
Certification from Cyber Security
Read More