Joshua Littrell
Owensville
Summary
Highly motivated individual with an aptitude for developing new skills and adapting to new roles. Expertise in ERP system functionality and improving operational efficiency. Eager to expand on consistently developing technical abilities.
Overview
14
14
years of professional experience
Work History
IT Technician
Dema Engineering
03.2025 - Current
- Maintain system network, PCs, mobile devices and printers to ensure smooth operation.
- Handle user support requests and prioritize solutions in a timely manner.
- Perform troubleshooting and implement solutions as needed.
- Utilized Epicor ERP system to maximize operational efficiency and productivity. Developed enhancements to optimize user experience and streamline processes. Trained end-users on best practices to ensure effective system utilization.
- Experience using Microsoft 365 applications, SQL Server, SSRS Reports and PHP. Manage current applications and create reports as needed.
Operations Specialist
Gerald Industries
12.2023 - 03.2025
- Conducted regular reviews of operations and identified areas for improvement.
- Utilized Epicor ERP system to enhance operational efficiency. Applied creative solutions to solve complex issues.
- Collected, arranged, and input information into database system.
- Trained end-users on system best practices.
Assembly/Team Leader/Backup Production Planner
Gerald Industries
09.2016 - 12.2023
- Assembled components in fast-paced environment with minimal supervision, exceeding expected project milestones.
- Trained new team members on company procedures and safety requirements.
- Demonstrated flexibility by working different stations to provide optimal coverage and meet production goals.
- Performed quality checks on finish products to verify specifications.
- Filled in as production planner during staff absences for final two years.
Food Delivery Driver
Domino's Pizza
10.2014 - 08.2016
- Developed and maintained professional relations between customers and store personnel.
- Maintained quality and accuracy of customer orders in fast-paced environment.
- Used listening and problem-solving skills to work with customers and quickly resolve concerns.
- Exhibited flexibility by adapting to unexpected surge in high demand.
- Ensured safety and cleanliness while meeting deadlines for product delivery.
Security Greeter
Lost Valley Lake Resort
06.2012 - 08.2014
- Acted as first point of contact for visiting clients and customers.
- Utilized customer service skills to resolve questions and complaints.
- Validated customer entries and payments through computer software.
- Maintained security updates and organized employee time clock records on security logs.
Education
Associate of Applied Science - Computer Information Systems
East Central College
Union, MO12-2026
Associate of Arts - Music
East Central College
Union, MO12-2015
High School Diploma -
Owensville High School
Owensville05-2012
Skills
- Rapid Upskilling
- Technical Problem Solving
- Adaptability
- Attention to Detail
- Team Cohesion
- Innovative Solutions
- Priority Management
- Strategic Research
Timeline
IT Technician
Dema Engineering
03.2025 - Current
Operations Specialist
Gerald Industries
12.2023 - 03.2025
Assembly/Team Leader/Backup Production Planner
Gerald Industries
09.2016 - 12.2023
Food Delivery Driver
Domino's Pizza
10.2014 - 08.2016
Security Greeter
Lost Valley Lake Resort
06.2012 - 08.2014
Associate of Applied Science - Computer Information Systems
East Central College
Associate of Arts - Music
East Central College
High School Diploma -
Owensville High School