Dynamic Rental Lead with a proven track record at Packs Hardware and Rental, excelling in conflict resolution and customer satisfaction. Certified in propane and forklift operations, I effectively managed rental needs while fostering positive relationships. My friendly demeanor and multitasking abilities contributed to a thriving customer base and efficient operations.
Overview
1
1
year of professional experience
Work History
Rental Lead
Packs Hardware and Rental
08.2025 - Current
Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
Resolved customer disputes to maintain positive relationships and increase customer base.
Skilled at working independently and collaboratively in a team environment.
Managed time efficiently in order to complete all tasks within deadlines.
Strengthened communication skills through regular interactions with others.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Landscaper
Show Me Manners Dog Inc
05.2025 - 08.2026
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Removed weeds, hazards, and debris from common pathways to improve usability.
Maintained grounds by trimming, weeding, and general clean-up.
Cut trees and shrubs to shape and maintain landscape.