Joseph Taylor Warthen
O'Fallon
Summary
Detail-oriented automotive technician specializing in advanced diagnostics and quality assurance. Executes complex repairs and high-priority safety recalls while maintaining compliance with federal regulations, consistently achieving high customer satisfaction scores and low comeback rates.
Overview
16
16
years of professional experience
Work History
Automotive Technician (B-Level)
AutoMania Service Center
Mableton
11.2023 - 12.2026
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance including oil changes and tire rotations.
- Repaired and replaced faulty components in various vehicle systems.
- Collaborated with team members to ensure efficient workflow in the shop.
- Maintained a clean and organized work environment for safety compliance.
Mobile Technician (Recall Airbag Specialist)
Mobile Recall Team
Newnan
07.2021 - 11.2023
- Executed high-priority NHTSA safety recalls at customer locations for various vehicle models.
- Conducted complex component replacements, including inflators, wiring harnesses, and sensor modules.
- Maintained factory-grade quality under variable field conditions during repairs.
- Ensured 100% accuracy in documenting VINs and repair codes for compliance audits.
- Managed mobile parts inventory, staging recall kits and specialized tools for daily routes.
- Adhered to hazmat protocols for handling and storing recalled explosive components.
- Returned hazardous materials per regulations while ensuring safety standards.
Vinyl Installer
All Things Vinyl Home and Auto
Cartersville
04.2019 - 07.2022
- Executed high-end vinyl installations for vehicle wraps and building windows, ensuring precise detail and temperature control compliance.
- Applied specialized cleaning and preparation techniques to enhance durability on various substrates.
- Maintained brand integrity by aligning all fleet markings and building signage with professional standards.
Automotive Technician (B-Level)
Carl Black Auto Superstore
Hiram
10.2018 - 03.2020
- Diagnosed and resolved complex 'check engine' light faults and intermittent electrical issues.
- Executed high-level repairs on HVAC systems (R-134a and R-1234yf) and drivetrain components.
- Conducted thorough multi-point inspections using digital tablets, enhancing communication with service advisors.
- Consistently logged over 50 hours weekly in a fast-paced shop, ensuring efficient service delivery.
- Adhered to safety protocols, including lift safety and hazardous waste disposal practices.
Automotive Technician (B-Level Hyundai Silver Certified)
Jenkins Hyundai
Lithia Springs
04.2015 - 02.2017
- Utilized GDS diagnostics to identify and resolve drivability issues, transmission shift concerns, and "Check Engine" light faults, enhancing vehicle performance and customer satisfaction.
- Maintenance Excellence: Executed comprehensive Hyundai Multi-Point Inspections (MPI), delivering detailed digital photo documentation to aid service advisors in customer communications.
- Mechanical Precision: Performed mid-level mechanical repairs, including timing chain tensioners, water pumps, and steering rack replacements.
- Recall Management: Completed high volumes of safety recalls and technical service bulletins (TSBs) with 100% compliance.
- Shop Efficiency: Maintained high flag-hour average while mentoring Express Service technicians on proper Hyundai repair procedures, fostering team skill development and operational consistency.
Automotive Technician (C-Level)
AutoNation Nissan
Lithia Springs
05.2013 - 01.2015
- Executed 15-25 full-service oil changes and rotations daily, consistently achieving express service targets.
- Maintained high customer service index scores through clean and professional vehicle service.
- Performed rigorous multi-point inspections to identify critical safety issues, including fluid leaks and worn belts.
- Ensured all drain plugs and filters adhered to factory torque specifications, eliminating comebacks.
- Streamlined workflow by enhancing communication with parts departments and service advisors.
- Collaborated effectively with team members to enhance overall operational efficiency.
- Identified suspension wear during inspections to promote vehicle safety and reliability.
- Promoted shop reputation by delivering timely services with a focus on quality assurance.
Lube Service Technician
Jiffy Lube
Hiram
08.2010 - 01.2013
- Executed 20-30 full-service oil changes per shift to ensure timely service delivery.
- Verified oil specifications and torque requirements for various domestic and import vehicles.
- Conducted systematic 'signature service' inspections, documenting vehicle health for records.
- Communicated service findings and maintenance recommendations to customers with clarity.
- Managed inventory of oil filters and shop supplies while ensuring clean, safe workspaces.
Education
GED -
East Paulding High School
Dallas, GA05-2009
Skills
- Engine repair
- Advanced diagnostics
- Vehicle inspection
- Preventive maintenance
- HVAC services
- Quality assurance
- Recall management
- Inventory management
- Electrical systems
- Suspension systems
- Brake systems
- Attention to detail
- Strong work ethic
- Safety protocols and procedures
- Parts replacement
- Problem-solving
Timeline
Automotive Technician (B-Level)
AutoMania Service Center
11.2023 - 12.2026
Mobile Technician (Recall Airbag Specialist)
Mobile Recall Team
07.2021 - 11.2023
Vinyl Installer
All Things Vinyl Home and Auto
04.2019 - 07.2022
Automotive Technician (B-Level)
Carl Black Auto Superstore
10.2018 - 03.2020
Automotive Technician (B-Level Hyundai Silver Certified)
Jenkins Hyundai
04.2015 - 02.2017
Automotive Technician (C-Level)
AutoNation Nissan
05.2013 - 01.2015
Lube Service Technician
Jiffy Lube
08.2010 - 01.2013
GED -
East Paulding High School