Joseph Shapiro-Scavuzzo

• Developed and maintained relationships with key decision makers and fostering successful commination between primary and secondary ticketing markets.
• Acted as point of contact for major partners in ticketing markets around the United States.
• Worked with partners from NFL, NCAA, MLB, MiLB, NASCAR, ECHL, MLV, MLS, and USL.
• Created P&L statements to evaluate current and renewing deals o help TLF and partners to gain as much revenue through our partnership.

• Oversee a high-volume ticket portfolio, implementing dynamic pricing and distribution strategies to enhance sell-through rates.

• Act as the primary internal stakeholder for external supply partners, ensuring accurate inventory listings and pricing.

• Analyze market trends and historical performance to forecast demand for major events, optimizing capital allocation.

• Develop and refine internal workflows for inventory management, improving speed-to-market for high-demand assets.

• Monitored real-time market fluctuations on secondary market platforms to optimize pricing strategies.

• Collaborated with sales and fulfillment teams to resolve inventory discrepancies, achieve high order fulfillment rates.

• Developed and implemented strategic initiatives to enhance customer satisfaction and service delivery.
• Collaborated with cross-functional teams to streamline project workflows and reduce turnaround times.
• Provided exceptional customer service, resolving customer concerns promptly and professionally.
• Managed and monitored inventory from primary tickets platforms to customers.

• Event Operations & Logistics: Coordinated end-to-end logistics, tournament execution, and venue setup/teardown for high-profile athletic events, including the Big 12 Men’s and Women’s Basketball Tournaments and the NCAA Division II Men’s Golf Tournament.
• Project Management: Managed daily operational workflows and venue readiness protocols, ensuring seamless execution of diverse sports tourism and community recreation events.
• Stakeholder & Guest Relations: Served as a primary point of contact for external vendors, collegiate personnel, and event guests, delivering clear communication to ensure a premium professional atmosphere.
• Team Leadership: Supervised and directed event staff and volunteers, optimizing workforce efficiency and game-day task delegation under tight schedules.
• Cross-Functional Collaboration: Partnered with internal marketing and executive teams to support corporate operations, including assisting with Board of Directors meetings and special events like the Women’s Sports Awards.
• Real-Time Problem Solving: Resolved on-site operational bottlenecks and logistical challenges dynamically to maintain event timelines and enhance the overall fan experience.