Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Joseph Krispin

St.Charles

Summary

Field service professional with proven track record in certification and repair. Adept at delivering reliable solutions and maintaining high standards in service delivery. Strong focus on team collaboration and achieving results with flexibility to adapt to changing needs. Skilled in equipment maintenance, technical troubleshooting, and customer relations. CNBT CRP-SCF and NSF. 49 accredited.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Field Service Technician

TSS (Ace Lab Systems)
05.2019 - Current
  • Certify sterile compounding facilities in accordance with industry and customer standards.
  • Achieved high level of customer trust, consistently providing clear explanations of technical issues and steps taken to resolve them.
  • Provided hands-on training to junior technicians, fostering a culture of continuous improvement within the team.
  • Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Collaborated with cross-functional teams to address unique challenges in the field, sharing expertise to develop innovative solutions.

Server

Mattingly's St.Charles
10.2014 - 05.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

No Degree - Applied Sciences (STEM)

St. Charles Community College
Cottleville, MO

Graduate Certificate - Applied Sciences (STEM)

Southeastern Lineman Training Center (SLTC)
Trenton, GA
08-2010

Skills

  • Effective Troubleshooting
  • Problem-Solving Skills
  • Positive attitude
  • On-Site Repairs
  • Customer service
  • Hands-On Mechanical Skills
  • Valid Class A Driver's license
  • Interpreting Wiring Diagrams
  • Data collection
  • Strong Excel Skills

Certification

  • NSF 49
  • CNBT Sterile Compounding Facilities

Timeline

Field Service Technician

TSS (Ace Lab Systems)
05.2019 - Current

Server

Mattingly's St.Charles
10.2014 - 05.2019

No Degree - Applied Sciences (STEM)

St. Charles Community College

Graduate Certificate - Applied Sciences (STEM)

Southeastern Lineman Training Center (SLTC)

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Joseph Krispin