Joseph Krill
Saint Charles
Summary
Skilled in improving customer satisfaction and streamlining delivery operations, with a history of success at R Schroeder Sod Farm and similar companies. Strong customer service and safe driving abilities contributed to enhanced efficiency and a flawless driving record. Experienced in balancing team performance with customer service objectives and business goals. Focused on fostering teamwork to drive productivity and refine processes.
Overview
13
13
years of professional experience
Work History
Delivery Driver/Farm Field Worker
R Schroeder Sod Farm
Saint Charles
05.2023 - Current
- Ensured timely, accurate product deliveries, enhancing customer satisfaction.
- Operated vehicle safely in congested areas, maintaining perfect driving record.
- Completed rush deliveries under tight deadlines to meet customer demands.
- Loaded truck securely to prevent damage during transport.
- Managed customer inquiries and complaints with professionalism and courtesy.
- Verified delivery accuracy against order forms to uphold quality standards.
- Maintained strong client relationships through proactive communication and personalized service.
- Identified mechanical issues and executed basic repairs, reporting serious concerns to management.
Accessories Installation
Clement Service Department
08.2022 - 05.2023
- Reduced service time by streamlining the installation process and utilizing advanced tools and techniques.
- Improved overall installation efficiency by identifying areas for process improvement and implementing best practices in avionics installation procedures.
Delivery Driver
Sod Spot
12.2021 - 08.2022
- Delivered Sod Deliveries to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Loaded truck and properly secured items to prevent damage for deliveries.
Dump Truck Driver and Snow Removal
Midwest Landscapes
01.2013 - 08.2021
- Hauled materials for road construction, large industrial use, construction and agriculture.
- Maintained a clean driving record while operating heavy machinery in challenging weather conditions or congested traffic areas.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Operated with safety and skill to avoid accidents and delays.
- Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil and water.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Fastened chains, straps, covers, and binders to secure load during transit.
Education
Auto Service Trade School - Auto Service
Lewis And Clark Career Center
2400 Zumbehl Rd St. Charles, MO 6330106.2002
High School Diploma -
St Charles High School
05.2002
Skills
Time management skills
Punctual and reliable
Attention to detail
Teamwork and collaboration
Customer service
Positive attitude
Customer relationship management
Equipment operation
Commercial driving
Clean and safe driving record
Valid driver's license
Timeline
Delivery Driver/Farm Field Worker
R Schroeder Sod Farm
05.2023 - Current
Accessories Installation
Clement Service Department
08.2022 - 05.2023
Delivery Driver
Sod Spot
12.2021 - 08.2022
Dump Truck Driver and Snow Removal
Midwest Landscapes
01.2013 - 08.2021
Auto Service Trade School - Auto Service
Lewis And Clark Career Center
High School Diploma -
St Charles High School