Joseph Gaudin
Kansas City,Mo
Summary
I am looking to expand my capabilities, and to utilize my office and people skills to contribute to an outstanding company.
Overview
8
8
years of professional experience
Work History
Reach Truck Operator
Geodis
05.2024 - Current
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Ensured proper weight distribution on pallets, avoiding potential safety hazards during transport or storage.
- Reduced product damage by skillfully maneuvering reach trucks in tight spaces and high shelves.
- Improved warehouse efficiency by accurately operating reach trucks for order picking and pallet storage.
Night Shift Receiver
Sygma
08.2021 - 03.2024
- Match all product that has been unloaded to BOL to confirm counts.
- Put away all received product in designated locations in the racks.
- Unloaded pallets and deliveries and organized products in warehouse.
Retention Specialist
Full Potential Solutions (Sprint Account)
05.2017 - 08.2021
- Handled escalated customer complaints professionally, de-escalating situations while finding mutually beneficial resolutions.
- Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
- Negotiated contract renewals, securing continued business partnerships with satisfied clients.
- Built constructive customer relationships to improve loyalty and recommendations.
Education
High School Diploma -
Staley High School
Kansas City, MO05.2015
Skills
- Microsoft Excel
- Multitasking
- Dependable and responsible
- Critical thinking
- Calm under pressure
- Shipping and receiving
- Warehouse operations
- Payment processing
- Professional telephone demeanor
- Microsoft PowerPoint
- Microsoft Office
- Blueprints and schematics understanding
Timeline
Reach Truck Operator
Geodis
05.2024 - Current
Night Shift Receiver
Sygma
08.2021 - 03.2024
Retention Specialist
Full Potential Solutions (Sprint Account)
05.2017 - 08.2021
High School Diploma -
Staley High School