Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Joseph Colombo

High Ridge

Summary

I have been a highly proactive and multi-level employee, working my way up to a top tier position in management. The bottom of the chain has never been a place that I have been able to settle for, due to my full belief that glass ceilings are meant to be broken and more can always be accomplished. With 20+ years of experience in team leadership within the restaurant industry, I am very knowledgeable in the workings of a well-established business.

Construction atmospheres in all forms and shapes have taken interest to me at certain times in my life, whether it be for income or hobby alike.

The Sales industry has always come very natural to me and my outgoing personality. I have found that experience with that, can be very useful in so many versatile environments.

The majority of my professional background has been incorporated into sales, management and customer service in fast-paced settings.

Overview

27
27
years of professional experience
1
1
Certification

Work History

General Manager

Crazy Bowls and Wraps
02.2024 - Current
  • Directed operational strategies to enhance efficiency and drive productivity across multiple departments.
  • Implemented performance metrics to evaluate team effectiveness and improve service delivery standards.
  • Fostered a collaborative environment, mentoring managers to optimize workflow and achieve company objectives.
  • Analyzed market trends to identify growth opportunities and develop strategic initiatives for business expansion.
  • Streamlined budgeting processes, ensuring fiscal responsibility while maximizing resource allocation effectiveness.
  • Developed and implemented strategies to increase sales and profitability.

Union Painter

Jos. A. Ward.
10.2020 - 02.2024
  • Enhanced work efficiency by utilizing advanced painting techniques and tools.
  • Ensured high-quality finishes by meticulously preparing surfaces for painting.
  • Collaborated with team members to complete large-scale projects within tight deadlines.
  • Reduced project completion time by implementing effective workflow management strategies.
  • Adhered to safety protocols, minimizing workplace accidents and maintaining a secure environment.
  • Maintained cleanliness of job sites, ensuring a professional appearance throughout the project duration.

Production Coordinator

Kleertech (Technical Sales And Service)
07.2018 - 10.2020
  • Enhanced production efficiency by streamlining processes and optimizing workflows.
  • Reduced material waste and improved sustainability through diligent inventory management.
  • Ensured timely delivery of projects by closely monitoring schedules and milestones.
  • Boosted team productivity, assigning tasks according to individual strengths and capabilities.
  • Managed daily operations on the production floor, maintaining a safe and organized workspace.
  • Mitigated potential risks, implementing proactive safety measures in adherence to industry standards.

Restaurant Manager

Applebee's Neighborhood Grill & Bar
05.2014 - 06.2018
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
  • Implemented cost-saving measures through streamlined processes, efficient scheduling, and strategic vendor negotiations.
  • Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Carefully interviewed, selected, trained, and supervised staff.

General Construction Worker

Self-employeed
09.2010 - 05.2014
  • Enhanced project efficiency by coordinating tasks and effectively managing construction teams.
  • Increased client satisfaction by providing timely updates on project progress and addressing concerns promptly.
  • Improved workplace safety by implementing and enforcing strict safety guidelines and procedures.
  • Completed projects within budget constraints, effectively monitoring costs and resource allocation.
  • Assisted in the planning and execution of various construction projects, ensuring successful completion and client satisfaction.
  • Managed subcontractor relationships to ensure timely delivery of materials and services, maintaining project timelines.

Restaurant Worker

Applebee's Neighborhood Grill & Bar
02.1998 - 09.2010
  • Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Developed strong rapport with regular customers, contributing to increased repeat business.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
  • Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.

Education

Bachelor of Arts - General Studies

IUPAQT
Chesterfield, MO
05.2025

High School Diploma -

Northwest High School
Ceder Hill Mo
06.2003

Skills

  • Customer Engagement
  • Staff Management
  • Operations Management
  • Schedule Coordination
  • Shift Management
  • Performance Improvement
  • Complaint Resolution
  • Supervisory Skills

Affiliations

  • Lead coach for both of my oldest children's extracurricular active sports.
  • Team leader for a work-based baseball team.
  • Current member of the HighRidge Elks Lodge.

Certification

* 10 hour OSHA Construction Safety and Health Training

(completion date: 01-13-2021)

*Certified for Adult and Child First Aid, CPR, AED

(completion date: 09-08-2023 by AMERICAN REDCROSS)

*Lead Safety for Renovation, Repair & Painting Certification

(completion date: 02-02-2021)

*Lead Occupation License Registration

(completion date: 01-09-2023)

*Boom/ Scissor Lift Training

(completion date: 11-14-2022)

Timeline

General Manager

Crazy Bowls and Wraps
02.2024 - Current

Union Painter

Jos. A. Ward.
10.2020 - 02.2024

Production Coordinator

Kleertech (Technical Sales And Service)
07.2018 - 10.2020

Restaurant Manager

Applebee's Neighborhood Grill & Bar
05.2014 - 06.2018

General Construction Worker

Self-employeed
09.2010 - 05.2014

Restaurant Worker

Applebee's Neighborhood Grill & Bar
02.1998 - 09.2010

Bachelor of Arts - General Studies

IUPAQT

High School Diploma -

Northwest High School

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Joseph Colombo