Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

Joseph Azzarello

St. Louis

Summary

Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Store Manager

Helzberg Diamonds
St. Louis
06.2023 - Current
  • Established store tactics and strategies to achieve operational performance and sales goals.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Took the store from an almost $100,000 deficit to a $100,000 profit on the year in only 6 months time.
  • Top 15 Store Managers for 2023.

Store Manager

Men's Wearhouse
Evansville
05.2021 - 06.2023
  • Recruited, trained and supervised new employees.
  • Oversaw both volume management and exceptional customer support as part of primary responsibilities.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.

Sales and Leasing Specialist

D-Patrick Porsche
Evansville
09.2020 - 05.2021
  • Provided expert advice to customers about vehicle purchases.
  • Delivered exceptional service to every customer encountered.
  • Maintained and elevated unit sales by expanding Porsche expertise.
  • Scheduled and attended daily appointments with clients.
  • Completed delivery of sold and leased products to customers within promised timeframes.

Store Manager

Men's Wearhouse
Evansville
06.2020 - 09.2020
  • Promoted from Interim to official Store Manager.
  • Excelled in maintaining high standards of customer satisfaction and sales results.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Monitored employee performance and identified performance gaps for corrective action.
  • Conducted daily store operations, including opening and closing procedures and cash handling.

Assistant Store Manager

Men's Wearhouse
Evansville
07.2019 - 06.2020
  • Acted as the right hand to the store manager and provided support in both the retail and rental sides of the store.
  • Managed opening and closing operations, handling financial transactions and resolving customer service challenges.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Trained new employees on store policies, procedures and customer service standards.

Assistant Manager 2

Men's Wearhouse
Evansville
01.2019 - 07.2019
  • Managed duties essential to maintaining smooth operations during shifts.
  • Spearheaded daily store functions.
  • Provided customer service and acted as a problem solver when my employees or customer had issues.
  • Assisted upper management in maintaining store operations seamlessly.
  • Delivered measurable results surpassing benchmarks within set timelines.
  • Conducted training sessions for newly hired employees.

Wardrobe Consultant

Men's Wearhouse
Evansville
10.2018 - 01.2019
  • Developed my interpersonal skills while becoming a valued member of the sales staff.
  • Worked with a variety of customers, measuring and style building, offering advice and fashion sense for those who asked for it.
  • Maintained the store's displays to ensure a visually appealing environment for customers.
  • Trained new employees in product knowledge and customer service procedures.
  • Suggested style ideas based on client's personal interests or special occasions.

Customer Service Associate

Men's Wearhouse
Evansville
08.2018 - 10.2018
  • Supported day-to-day functions of the store's rental services.
  • Recorded precise measurements for customers, guaranteeing accurate data entry.
  • Contributed to sales success through reliable support.
  • Performed additional duties as assigned by management team.

Education

General Diploma -

Princeton Community High School
Princeton, IN
05-2011

Skills

  • Sales management
  • Employee training
  • Customer service
  • Team building
  • Performance monitoring
  • Recruitment strategies
  • Client relationship management
  • Manage operations
  • Project management
  • Maximizing profitability
  • Multitasking capacity
  • Documentation and reporting

Certification

  • Applied Jewelry Professional, Present
  • Registered Jeweler, 07/01/24
  • Certified Forklift Operator, Present

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Timeline

Store Manager

Helzberg Diamonds
06.2023 - Current

Store Manager

Men's Wearhouse
05.2021 - 06.2023

Sales and Leasing Specialist

D-Patrick Porsche
09.2020 - 05.2021

Store Manager

Men's Wearhouse
06.2020 - 09.2020

Assistant Store Manager

Men's Wearhouse
07.2019 - 06.2020

Assistant Manager 2

Men's Wearhouse
01.2019 - 07.2019

Wardrobe Consultant

Men's Wearhouse
10.2018 - 01.2019

Customer Service Associate

Men's Wearhouse
08.2018 - 10.2018

General Diploma -

Princeton Community High School

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Joseph Azzarello