Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

Jose Ochoa

Springfield

Summary

Hardworking and adaptable professional with experience in fast paced customer service, retail, and manufacturing environments. Proven ability to multitask, meet deadlines, and work well both independently and as part of a team. Skilled in restaurant service, product knowledge and recommendation, hands-on production, inventory management, and operating POS systems. Strong communicator with a focus on efficiency, quality, and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Restaurant Waiter

El Sombrero
07.2019 - Current

As a Server, Busser, and To-Go at El Sombrero, I provided prompt, respectful service in a fast paced, high volume environment. My responsibilities included accurately taking dine-in and to-go orders, handling customer service, food running, tabling, and packing orders. I kept the dining and to-go areas clean and organized, assisted guests with special needs, and worked in close cooperation with other team members to facilitate smooth, efficient operations during the shift.

Tech Consultant

Target
08.2022 - 01.2025

As a Target Tech Consultant, it was my responsibility to replenish stock on the shelves, put recently delivered items within a specified time frame, and maintain the look and cleanliness of the electronics area in order. I would assist guests regularly by responding to their inquiries, recommending products compatible with their needs, and expertly helping on different items of technology. I worked closely with staff members from various departments to facilitate efficient store operations. Being a part of the team also meant running the cash register, being aware of possible scams, and keeping the tech area secure, tidy, and customer-centered.

Factory Production Worker

Real Truck
03.2022 - 08.2022

At RealTruck, a truck bed cover business, I worked in an environment of high speed production where I had to multitask. Some days, I built boxes for the bed cover lids; other days, I utilized a liquid foam gun to make expanding foam inserts for the covers. I also oftentimes sealed finished boxes and placed them with pallets for shipping. This work required consistent, even rhythm, accuracy in detail, and a willingness to alternate back and forth with quick ease as shifting requirements in the production context necessitated.

Education

Associate's Degree - IT And Networking

Ozarks Tech
Springfield, MO
05-2026

Kickapoo
Springfield, MO
05-2022

Skills

  • Service quality
  • Cash handling
  • Problem-solving
  • Technical support
  • Hardware installation
  • Safety procedures
  • Time management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Tech Consultant

Target
08.2022 - 01.2025

Factory Production Worker

Real Truck
03.2022 - 08.2022

Restaurant Waiter

El Sombrero
07.2019 - Current

Associate's Degree - IT And Networking

Ozarks Tech

Kickapoo
Jose Ochoa