Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jose Hernandez

St Louis

Summary

High-energy professional successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling. Efficient Laundry Supervisor with experience in managing high volume commercial laundry operations. Demonstrated leadership skills and ability to train, supervise, and motivate team members. Proficiency in maintaining best hygiene practices and ensuring operational efficiency in previous roles. Showcased strengths include problem-solving abilities, organizational skills, and a strong commitment to customer satisfaction. Enthusiastic Housekeeping Supervisor offering many years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. Proficient professional trained in hotel operations, cleaning procedures, and health and safety regulations. Organizes and assigns housekeeping tasks to divide workload evenly amongst personnel. Maintains specified standards of cleanliness to promote guest comfort. Efficient Laundry Supervisor known for high productivity and completing tasks with precision. Possess specialized skills in inventory management, quality control, and team leadership. Excel at communication, problem-solving, and time management which ensures smooth operation of laundry facilities.

Overview

11
11
years of professional experience

Work History

Laundry Supervisor

Crothall Laundry
St Louis
06.2022 - 03.2025
  • Provided on-the-job training for new employees in order to ensure they had the skills necessary to perform their duties successfully.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Delegated work to staff, setting priorities and goals.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Practiced safe work habits and wore protective safety equipment.
  • Managed team of employees, daily progress reports and overall project planning.
  • Performed maintenance checks on washing machines, dryers, ironing presses and other pieces of equipment used in the laundry process.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Reported damage or theft of hotel property to management.
  • Supervised the daily operations of a large commercial laundry facility, ensuring that all orders were processed accurately and efficiently.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Resolved conflicts between team members in an efficient manner while maintaining positive working relationships.
  • Ensured compliance with OSHA safety regulations by performing routine inspections of equipment and work areas.

Overnight Shift Supervisor

United Services Inc.
St Louis
03.2020 - 06.2022
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Scheduled staff shifts, considering peak times and individual availability.
  • Maintained cleanliness and organization of the work area to uphold company standards.
  • Assisted in resolving customer complaints promptly and professionally.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Trained new employees on company policies, operational procedures, and customer service standards.
  • Conducted regular inspections of work areas for cleanliness, safety hazards, and adherence to standards.

Packing Handler

Amazon
Jeffersonville
01.2019 - 01.2020
  • Completed paperwork associated with packing activities including shipment documentation.
  • Stacked filled boxes on pallets for shipping purposes.
  • Maintained the cleanliness of the packing area by sweeping and mopping floors.
  • Maintained a clean and safe working environment at all times.
  • Utilized RF scanner to scan barcodes and transfer product, quantity and location information.
  • Packed items in designated boxes and cartons to fulfill customer orders.
  • Followed company guidelines for packing methods and packaging materials.

Packager

Household Essentials
St Louis
03.2016 - 10.2018
  • Operated machinery used for packaging processes including shrink-wrapping machines, taping machines, labeling equipment and box sealers.
  • Measured, weighed and counted products and materials.
  • Completed associated paperwork accurately and timely for each package shipped.
  • Moved materials and items to shipping or to other designated areas.
  • Obtained, moved and sorted products and materials.
  • Labeled packages with appropriate information such as weight and destination.
  • Cleaned containers, supplies or work areas using cleaning solutions.
  • Collaborated with team members to meet packaging deadlines.

Caregiver

HomeCare
Saint Louis
08.2014 - 02.2016
  • Assisted clients with maintaining good personal hygiene.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Improved patient outlook and daily living through compassionate care.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.

Morning Stocker

Walmart
Grand Island
10.2013 - 06.2014
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Stocked merchandise onto store shelves according to company standards.
  • Coordinated with management to identify and resolve inventory discrepancies.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.

Education

Bachelor of Science - Nurse

Medicine School
Guantanamo, Cuba
07-1993

Skills

  • Employee training
  • Inventory management
  • Laundry operations
  • Cleaning and sanitation
  • Supply inventory management
  • Staff training and development
  • Document control
  • On-the-job training
  • Cleaning practices
  • Folding clean laundry
  • Safety training administration

Languages

English
Limited
Spanish
Native/ Bilingual

Timeline

Laundry Supervisor

Crothall Laundry
06.2022 - 03.2025

Overnight Shift Supervisor

United Services Inc.
03.2020 - 06.2022

Packing Handler

Amazon
01.2019 - 01.2020

Packager

Household Essentials
03.2016 - 10.2018

Caregiver

HomeCare
08.2014 - 02.2016

Morning Stocker

Walmart
10.2013 - 06.2014

Bachelor of Science - Nurse

Medicine School
Jose Hernandez