Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Upbeat Extended Care Worker devoted to promoting student learning and enhancing individual potential. Skillful in directing classroom environments and enhancing student behavior through positive and forward-thinking approaches. Caring relationship-builder with analytical mindset and good decision-making skills.
Work History
Sales Associate
3 Years 3 Months
Bath & Body Works | 07.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Extended Care Worker
7 Months
New Covenant Academy | 10.2022 - 05.2023
Enforced rules and guidelines by setting clear, concise and enforceable limits.
Monitored children's activities to verify safety and wellbeing.
Encouraged children's emotional and social development.
Provided support and guidance to children in conflict resolution.
Used positive reinforcement techniques to promote patience and other good behaviors in children.
Sales Associate
6 Months
Torrid | 04.2022 - 10.2022
Solved customer challenges by offering relevant products and services.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
6 Months
Soap And Candleworks | 09.2021 - 03.2022
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma
New Covenant Academy | Springfield, MO | 05.2023
A Plus Scholarship Recipient
Extracurricular Activities: Competitive Speech and Debate
Extracurricular Activities: Chamber Choir
Extracurricular Activities: Future Business Leaders of America (FBLA)
Completed AP course in Psychology
Skills
Child Safety
Caring and Responsible
Social and Emotional Development
Childcare Regulations
Arts and Crafts
Observing and Monitoring Behavior
Store Opening and Closing
Cash Register Operation
Product Promotion
Loyalty Promotion
Issue Refunds
Dressing Room Assistance
Certification
CPR Training - 01/10/2023, Heartsaver for K-12 Schools by CoxHealth