Jordan E. Richards
Columbia
Summary
Medical Laboratory Scientist and Laboratory Supervisor with over 12 years of progressive clinical laboratory experience and specialized expertise in hematology, coagulation, and urinalysis. Proven leader in laboratory operations, regulatory compliance, competency assessment, quality management, procedure development, method validation, and implementation of new instrumentation. Experienced in collaborating with pathologists, physicians, and laboratory leadership to standardize testing practices, improve quality outcomes, and ensure inspection readiness across high-complexity laboratory environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Laboratory Supervisor
University of Missouri Healthcare
Columbia
01.2023 - Current
- Provide technical and operational oversight for Hematology, Coagulation, Urinalysis, and Flow Cytometry sections within a high-complexity academic medical center
- Develop, review, and maintain laboratory policies, procedures, competency assessments, and technical documentation to ensure compliance with CAP, CLIA, and regulatory requirements.
- Coordinate method validations, instrument implementations, correlations, and verification studies for new assays and laboratory technologies.
- Lead quality improvement initiatives and monitor quality indicators to ensure accuracy, proficiency, and regulatory compliance.
- Collaborate with pathologists, medical staff, and laboratory leadership regarding test utilization, abnormal results, workflow optimization, and implementation of best laboratory practices.
- Direct daily staffing operations, workload distribution, and schedule management to ensure appropriate coverage and efficient laboratory workflow.
- Maintain inspection readiness and support successful regulatory and accreditation inspections.
- Manage inventory utilization, reagent expenditures, and supply resources while supporting departmental budget objectives.
Clinical Laboratory Scientist
University of Missouri Healthcare
Columbia
11.2018 - 01.2023
- Contributed to patient care in level 1 trauma center blood bank and coagulation laboratory.
- Performed routine and specialized coagulation testing, including lupus anticoagulant studies and factor assays.
- Led coagulation correlations and supported implementation of Verifynow and TEG 6S analyzers.
- Oriented new residents on laboratory processes, testing methodologies, and analyzer functions.
- Managed inventory and ordering responsibilities while ensuring quality compliance with regulations.
Clinical Laboratory Scientist
Boone Hospital Center
Columbia
05.2013 - 11.2018
- Performed comprehensive testing in serology, microbiology, hematology, coagulation, chemistry, and blood bank to ensure accurate diagnosis.
- Maintained timely and accurate patient testing services to support clinical decisions.
- Assessed quality control data to uphold laboratory compliance with established standards.
- Partnered with multidisciplinary teams during peak evening and night shifts to streamline patient testing processes.
Education
Master of Health Science (MHS) - Clinical And Diagnostic Science
University of Missouri – Columbia
Columbia, MO05-2023
Bachelor of Science - Health Science – Clinical Laboratory Science
University of Missouri – Columbia
Columbia, MO05-2013
Skills
- Hematology, Coagulation, Urinalysis Oversight
- Method validation
- Procedure Development
- Quality control
- Regulatory compliance
- Technical documentation
- Workflow optimization
- Inventory management
Certification
- Medical Laboratory Scientist (ASCP)CM
Affiliations
- Adjunct Instructor, Medical Laboratory Technologist Program (2021-2022)
- Coordinator, MedZou Community Clinic Collaboration with The Center Project (2018-2022)
- Board Member, The Center Project (2016-2022)
- Planning Committee Member, STITCH (Summit to Improve Transgender Collaborative Healthcare) (2018-2020)
Timeline
Laboratory Supervisor
University of Missouri Healthcare
01.2023 - Current
Clinical Laboratory Scientist
University of Missouri Healthcare
11.2018 - 01.2023
Clinical Laboratory Scientist
Boone Hospital Center
05.2013 - 11.2018
Master of Health Science (MHS) - Clinical And Diagnostic Science
University of Missouri – Columbia
Bachelor of Science - Health Science – Clinical Laboratory Science
University of Missouri – Columbia