Jordan Williams
Kansas City
Summary
A seasoned Site Manager with over 9 years at Ricoh USA, I excel in staff management and site operations, leveraging skills in MS Office and team leadership to drive results. Achieved a 97% annual site certification score, demonstrating a commitment to excellence and a knack for fostering strong customer relationships.
Overview
13
13
years of professional experience
Work History
Site Manager
Ricoh USA
07.2015 - Current
- Using productivity apps such as (Microsoft 365, Apple Pages, Adobe, Impose, Fiery Command Workstation.
- Data Entry for monthly meter reads and print reports for 63 on site printers.
- Using duplo machine for cutting business cards, invitations etc.
- Printing from various printers such as a Pro C5100s and a Pro C5300s.
- Managing a team of 5.
- Conducting monthly and quarterly meetings with customers and leading the monthly operations meeting while providing data from the month using microsoft powerpoint.
- Assigning mail runs inside and outside.
- Managing time and attendance of empolyees. Using ADP.
- Using a mailing machine provided by Quadient for daily mail postage.
- Using a addresser machine provided by Quadient for bulk mailers upon customers request.
- Developed strong relationships with customers with the with weekly updates on progress.
- Interviewed, hired, and trained new workers.
- Onboard new ACE (Fill in's incase someone is out) hires for other sites.
- Scored a 97% on my annual site certification.
- Negotiated contracts with suppliers to secure favorable terms and cost savings.
- First Responder to anything computer connection or printer connection related.
- 1 of 3 Senior On-Site Specialist promoted from a Grade 4 to Grade 8 Manager in 30 years.
- Committing 9+ years to leaving my mark, impact on a company in better conditions that I found it.
Mail Services Clerk
DST Systems
01.2013 - 06.2015
- Received, sorted, and distributed incoming mail.
- Sorted and counted check for companies such as Goldman Sachs etc.
- Improved mail processing efficiency by sorting, organizing, and distributing incoming and outgoing mail.
- Handled sensitive material that was time costly.
- Meeting deadlines on certain files.
- Updated and maintained mailing lists and customer records.
Head Custodian
UMKC School of Dentistry
10.2012 - 05.2013
- Increased overall satisfaction among users of the facility by consistently maintaining high standards of cleanliness in all spaces.
- Kept track of supplies and equipment and placed orders for more when we were low.
- Made sure every classroom, lab and auditorium was neat and clean for the morning lectures, labs and exams.
- Strip and waxed floors every Wednesday using a CR21 Scrubber.
- Made sure every dumpster and waste bucket was empty for the next shifts use.
- Safely mixed and use chemicals for cleaning to provide the best results.
- Quality checked every room and hallway before staff left you the night to ensure everything met company standards.
Window Technician
Window Genie Of Overland Park
02.2012 - 10.2012
- Delivered high-quality workmanship on windows of all sizes from a 3 step cleaning stripping pollen and mulch before applying the formula to the windows for a flawless clean.
- 3M Film tinting windows of all sizes to shade from summer heat and sunrays.
- Pressure washed house and driveways of all sizes to meet company and personal standards.
- Utilized weeks of OSHA training to perform task from ladders of all sizes.
- Faced customers and ensured they would not only return but also give referrals to help our company grow.
- Operated and kept company van clean daily for the next shift to use.
- Worked on commercial window cleaning and 3M film tinting.
Lead Sales Associate
Foot Locker
05.2011 - 01.2012
- Lead associate in store audits.
- Handled cash register operations and customer transactions to process payments.
- Handled and delivered closing deposits.
- Facing customers and ensuring each and every customer will be a returning customer with a great shopping experience.
- Stocking shelves according brand, product type, size and sku number.
- Assisting manager on off days with time corrections and schedules.
Education
No Degree - Nursing
Penn Valley Community College
Kansas City, MO08.2012
No Degree - Nursing
Pittsburg State University
Pittsburg, KS08.2011
High School Diploma -
Hogan Preparatory Academy
Kansas City, MO05.2010
Skills
- Team Leadership (Team First)
- Staff Management
- Site Management
- Flexibility and Adaptability
- Winning Spirit
- Data Analysis
- MS Office
- Skilled in Microsoft 365, Apple Pages, Photoshop, Adobe, Command Workstation
Timeline
Site Manager
Ricoh USA
07.2015 - Current
Mail Services Clerk
DST Systems
01.2013 - 06.2015
Head Custodian
UMKC School of Dentistry
10.2012 - 05.2013
Window Technician
Window Genie Of Overland Park
02.2012 - 10.2012
Lead Sales Associate
Foot Locker
05.2011 - 01.2012
No Degree - Nursing
Penn Valley Community College
No Degree - Nursing
Pittsburg State University
High School Diploma -
Hogan Preparatory Academy
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