JORDAN WAGNER

I built strong, trust-based relationships with families by consistently providing detailed updates on each child's progress, fostering open communication, and ensuring that parents feel engaged in their child's development. I conduct a thorough client needs assessment and establish short-term and long-term objectives tailored to each child's unique situation and physical, emotional, and social development. I created a plan to collaborate with families toward achieving educational goals.

I traveled to California to provide childcare services, consulted with the clients, and observed the children. I prepared a comprehensive assessment and developmental plan. My focus was developing engaging lesson plans that captured the children's attention and interest. These plans are meticulously designed to stimulate learning and accommodate various learning styles and preferences, thereby ensuring that each child can flourish in a supportive environment.

In my role, I established and implemented rigorous sanitation procedures for all dishes, tabletops, toys, and frequently touched surfaces. This proactive approach aims to reduce the spread of germs significantly and maintain children's safe and healthy environment.

I also took the initiative to design and facilitate age-appropriate activities and crafts. These experiences are carefully curated to stimulate creativity, encourage exploration, and effectively engage children in their developmental journey.

Moreover, I ensure the maintenance of clean facilities by strictly adhering to established sanitation protocols. This commitment promotes a healthy environment for all children and reassures families that their children's well-being is a top priority.

My responsibilities encompassed a range of critical functions to ensure the highest customer satisfaction and operational efficiency. I provided exceptional customer service by actively engaging with guests, addressing their needs, and ensuring a favorable dining experience. I also cultivated and maintained strong relationships with our corporate clients and vendors, collaborating closely to meet their expectations and enhance our partnerships.

In addition, I assisted guests by offering personalized recommendations and information about our offerings, including promoting our exclusive Wine Club, which aims to enrich their culinary experience. I managed the restaurant's scheduling to ensure optimal staffing levels, balancing the needs of our team and the demands of service during peak times. Furthermore, I actively trained new employees and shared best practices and company values to foster a cohesive and knowledgeable team.

In my role at the Academy, I actively promoted our educational programs to parents, effectively communicating the benefits and opportunities available for their children. I provided instruction in various foundational skills explicitly tailored for infants and toddlers, ensuring each child received the attention and care necessary for their development.

I managed incoming phone calls with professionalism, addressing inquiries from parents and providing them with essential information regarding our services. Additionally, I processed weekly payments efficiently to maintain smooth operations within the Academy and kept meticulous records to ensure that all financial transactions were accurately documented.

To support a safe and healthy learning environment, I took responsibility for sanitizing and cleaning the classroom thoroughly at the beginning and end of each day. This routine ensured our young learners' well-being and created a welcoming atmosphere for both children and parents alike. My focus on organization allowed me to maintain an orderly filing system for parents' documents, making it easy to locate important information when needed.