High-achieving and motivated pre-medical college student working toward a Biology degree. Possesses experience in a professional bedside manor and procedure assistance. Proven success working within fast-paced, collaborative settings.
Overview
5
5
years of professional experience
Work History
Volunteer
Crisis Text Line
01.2024 - Current
Offered supportive counseling and crisis intervention to individuals in crisis.
Collaborated with mental health professionals to coordinate comprehensive care for clients.
Devised and enhanced treatment strategies to promote continued progress.
Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
Developed and implemented treatment plans and modified according to presentation.
Medical Assistant
United Skin Specialists
06.2023 - 08.2023
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Taught patients about medications, procedures, and care plan instructions.
Assisted physicians with surgeries, prepared operating rooms, and sterilized instruments.
Manager
Daylight Donuts
11.2021 - 08.2023
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Onboarded new employees with training and new hire documentation.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Assisted in the production of consistently high-quality baked goods for customers.
Dental Office Receptionist
Generation Dental Group
05.2019 - 11.2021
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors a positive first impression.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Resolved customer problems and complaints.
Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
Confirmed appointments, communicated with clients, and updated client records.
Handled cash transactions and maintained sales and payments records accurately.