Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Hemingway

Aurora

Summary

Dynamic ECM Specialist with a proven track record at Great Southern Bank, excelling in cross-functional collaboration and process optimization. Adept at utilizing SQL and troubleshooting skills to enhance workflow efficiency and deliver innovative solutions. Committed to continuous learning and effective communication, driving team success and achieving service goals.

Overview

9
9
years of professional experience

Work History

ECM Specialist 1

Great Southern Bank
Springfield
03.2021 - Current
  • Coordinated cross-departmental collaboration to enhance workflow efficiency.
  • Developed and implemented tailored procedures for user operations.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Completed routine maintenance and repair.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Provided company users with tech support for IT problems and account maintenance.
  • Facilitated cross-departmental collaboration between banking centers, marketing, tech support teams, loans, deposit services and admins.

Order Picker

Target
Springfield
11.2016 - 03.2021
  • Selected items requested by customer with speed and efficiency.
  • Assembled boxes or other containers and packed items carefully to ensure safe shipment.
  • Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
  • Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
  • Utilized scanning equipment for picking, packing and shipping orders.
  • Assisted with loading and unloading items from delivery vehicles using appropriate lifting techniques.
  • Achieved productivity and accuracy standards to meet company guidelines.

Education

Bachelor of Science - Computer Applications Development

Missouri State University
Springfield, MO
05-2020

Skills

  • Effective communication
  • Continuous learning
  • Cross-functional collaboration
  • Time management
  • Process optimization
  • Task prioritization
  • Technical documentation
  • Team collaboration
  • C# development skills
  • HTML proficiency
  • SQL knowledge
  • Troubleshooting skills

Timeline

ECM Specialist 1

Great Southern Bank
03.2021 - Current

Order Picker

Target
11.2016 - 03.2021

Bachelor of Science - Computer Applications Development

Missouri State University

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Jordan Hemingway