Jordan Finley
Kansas City
Summary
Professional seeking a position where dedication and skills contribute to a company's long term growth and development. I am experienced in collaborating with a team or working individually.
Overview
12
12
years of professional experience
Work History
Recreation and Maintenance Specialist
Parks and Recreation, City of Kansas City
07.2020 - Current
- Conducted routine maintenance inspections on park facilities and equipment to ensure safe operation.
- Enhanced overall park aesthetics through diligent care of landscaping features and public amenities upkeep.
- Executed repairs and sanitized city parks, and large public areas to uphold quality standards.
- Collaborated with team members to implement preventive maintenance schedules for parks and recreational areas.
- Utilized safety protocols during maintenance tasks to minimize risks and enhance workplace safety compliance.
Order Processor
Hallmark Cards
01.2017 - 12.2019
- Processed and verified customer orders using ERP systems for accurate fulfillment.
- Coordinated with shipping department to ensure timely dispatch of products.
- Maintained inventory records and updated product availability in real-time.
- Assisted in resolving order discrepancies through effective communication with clients.
- Implemented best practices for data entry accuracy, reducing errors in order processing.
- Trained new staff on order processing procedures and software usage.
- Input order information into system and updated customer accounts to document and track customer orders.
Sales Associate
Champs Sports
07.2015 - 05.2017
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to effectively drive sales initiatives.
- Collaborated with team members to achieve store goals and improve customer service standards.
- Processed transactions accurately using POS systems, ensuring efficient checkout experiences.
- Trained new associates on company policies, procedures, and product knowledge for seamless integration.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
General Maintenance Technician
The City of Kansas City
06.2013 - 02.2017
- Conducted routine maintenance and repairs on mechanical systems, ensuring optimal functionality and safety.
- Developed and documented standard operating procedures for maintenance tasks, enhancing consistency in operations.
- Documented all maintenance activities and kept accurate records for future reference if needed.
- Contributed to positive working environments by maintaining clean facilities free from hazards.
- Kept inventory of tools and supplies well-stocked to ensure efficient completion of all assigned tasks without delays or interruptions.
- Assisted in the development of maintenance schedules, ensuring optimal allocation of resources and minimal disruption to operations.
- Operated varied hand and power tools to complete repairs.
- Collaborated with team members to prioritize maintenance tasks, improving workflow efficiency.
- Performed preventive maintenance inspections, identifying potential issues before they escalated.
Education
General
Oak Park High School
05-2009
Skills
- Ceiling repair
- Access control systems
- Power tools operation
- Computerized maintenance management system
- Confined space entry
- Hazardous materials handling
- Waste management
- Facility management
- Emergency preparedness
- Equipment troubleshooting
- OSHA regulations
- Snow removal
Timeline
Recreation and Maintenance Specialist
Parks and Recreation, City of Kansas City
07.2020 - Current
Order Processor
Hallmark Cards
01.2017 - 12.2019
Sales Associate
Champs Sports
07.2015 - 05.2017
General Maintenance Technician
The City of Kansas City
06.2013 - 02.2017
General
Oak Park High School
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