Summary
Overview
Work History
Education
Skills
Timeline
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Jordan Hickey

Springfield

Summary

Dynamic professional with experience as a Budtender at GoodDayfarm, adept at discussing cannabis and building rapport with customers. Proven sales proficiency and regulatory compliance skills, optimizing product merchandising and enhancing customer satisfaction. Recognized for implementing effective inventory management strategies, contributing to a streamlined operation and improved team productivity.

Dedicated customer service and sales professional knowledgeable about preparing, packaging and stocking different cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills.

Overview

5
5
years of professional experience

Work History

Budtender

GoodDayfarm
02.2024 - Current
  • Answered questions about medicinal and recreational uses and effects and qualities of different strains.
  • Sold flowers, concentrates and edibles in fast-paced environment.
  • Checked guests' photo identification for validity and age requirements.
  • Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.

Janitor

ICBM
04.2023 - 01.2024
  • Kept building spaces premises clean inside and outside.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Maintained floor cleaning and waxing equipment.

Office Manager

Pop In Services
01.2021 - 03.2023
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Resolved issues through active listening and open-ended questioningr.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.

Education

Bachelor of Arts - Technical Theater

Missouri State University
Springfield, MO

Skills

  • Discussing cannabis
  • Production leadership
  • THC & CBD products
  • Point-of-sale system
  • Sales proficiency
  • Loss prevention
  • Building rapport
  • Product merchandising
  • Regulatory compliance
  • Changing out tills
  • Cash handling experience

Timeline

Budtender

GoodDayfarm
02.2024 - Current

Janitor

ICBM
04.2023 - 01.2024

Office Manager

Pop In Services
01.2021 - 03.2023

Bachelor of Arts - Technical Theater

Missouri State University
Jordan Hickey