Responsible and professional team member. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help a team succeed. Willing to take on any task to support team and help business succeed.
Overview
11
11
years of professional experience
Work History
Counter Salesperson
Johnson Controls/ York
12.2024 - 04.2025
Welcomed customers and offered immediate assistance in line with business policies.
Restocked, rotated and visually merchandised products for maximum sales.
Documented orders in computer system with general conditions and special customer requirements.
Experienced in Nxtrend order operation program.
Created quotes, orders and payment schedules
Managed rentals and returns processes for diverse customers.
Finalized sales by completing payments and required paperwork.
Answered telephone calls to offer information and promote business products.
Achieved personal sales goals with great upselling and cross-selling abilities.
Informed customers about important policies and conditions on sales.
Maintained clean, organized and professional counter space with continuous upkeep.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Performed cash, card, and check transactions to complete customer purchases.
Engaged in friendly conversation with customer to better uncover individual needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Checked emails on a daily for communications purposes
Fork lift operations/ pulling orders for customers
Production Operator
General Mills Inc.
11.2020 - 11.2024
Reported risks, hazards and incidents to supervisor following procedure.
Performed minor maintenance work on production machines.
Maintained clean work area to for safety and production.
Coordinated preventive maintenance and repairs to maximize machine uptime.
Adjusted machines based on job specifications.
Completed daily job checklists to desired standard and with designated timeframe.
Demonstrated sound knowledge of Good Manufacturing Practices (GMP)s and operational processes.
Leveraged advanced knowledge of individual machines and processes to support team members.
Paid high attention to detail to minimize production scrap.
Adapted to changing work orders and production requirements to produce high-quality results.
Notified supervisors of production irregularities or bottlenecks to inform future planning.
Worked efficiently to support production pace.
Trained new joiners on machinery operation, company standards and product manufacturing.
Adhered to proper procedures and wore protective gear to avoid safety risks.
Followed documented processes to comply with standardized work orders.
Examined and sorted defected output for further processing.
Installed machine components to carry out various tasks.
Analyzed blueprints, schematics, or drawings to determine correct machine setup.
Sanitation experienced. Pulled apart and cleaned machinery after allergen products.
Communicated effectively with supervisors regarding any concerns or issues related to machine operation.
Trained new employees in proper use of machines and equipment.
Conducted safety checks on machines before starting work each day.
Operated various machines to manufacture products.
Prioritized tasks based on deadlines and urgency while maintaining high attention to detail throughout process.
Followed established guidelines and procedures to ensure safe operation of machinery.
Inspected finished products for quality assurance purposes before packaging or shipping them out.
Assisted other departments as needed by operating their specific machinery during peak times or staff shortages.
Maintained accurate records of production data, including run times, quantities, and materials used.
Kept work area clean, organized, and free of debris to prevent accidents.
Collaborated with team members to improve efficiency and productivity.
Adjusted machine settings according to production requirements.
Assisted with shipping, quickly packing, and routing finished products.
Tow motor/ forklift certified - Transported heavy loads for daily tasks.
Completed orders on-time and in full compliance with both job specifications and quality standards.
Served company needs with reliable attendance and reliable performance.
Completed daily objectives through the use of computers. Company Documents. Blue Yonder data. LPN scanning codes.
Temp Worker
Dyno Nobel Inc.
07.2020 - 10.2020
Served company needs with reliable attendance and reliable performance against objectives.
Correctional Officer
Missouri Dept. of Corrections
03.2017 - 07.2020
Inspected residential and communal areas to verify safety and security of residents.
Followed State safety and security policies.
Protected staff and general public with strict safety and security compliance.
Informed safety and security concerns to supervisor.
Followed equipment maintenance recommendations and safety protocols.
Verified compliance of workplace environments, equipment and practices with mandated safety standards.
Safeguarded facility access, monitoring entrances and screening visitors.
Searched vehicles entering and leaving premises to inspect for contraband and detect trafficking.
Kept records and drafted reports detailing offender movements or rule violations.
Maintained accurate records of inmate behavior, medical issues, and incidents for review by higher authorities.
Participated in ongoing training sessions covering topics such as first aid procedures, self-defense tactics, crisis intervention techniques, and cultural sensitivity.
Escorted high-risk offenders during transportations while ensuring public safety at all times.
Oversaw inmate meal service, hygiene needs and daily activities of inmate housing units.
Used and maintained keys, two-way radios and equipment, reporting faults or issues promptly.
Escorted inmates between cells, courtrooms, medical facilities, or other locations as needed.
Encouraged inmates to accept professional assistance.
Enforced institutional rules and regulations fairly and consistently among all inmates.
Conducted headcounts of inmates to maintain facility security and order.
Patrolled assigned areas within correctional facility to prevent rule violations and potential conflicts among inmates.
Remained alert for signs of disorder or tension to anticipate problems and implement proactive actions.
Provided guidance and support for inmates participating in rehabilitation programs aimed at reducing recidivism rates.
Operated control room equipment such as intercoms, alarms, lighting systems, door controls.
Performed thorough cell searches to locate contraband items such as drugs or weapons.
Data Entry/Customer service
Greens Supply
05.2014 - 02.2017
Cultivated interpersonal skills by building positive relationships with others.
Proven ability to develop and implement creative solutions to complex problems.
Developed and implemented data entry operations.
Added accurate data entry into computer system to complete transactions.
Performed routine data entry or document management.
Prepared paperwork and assisted with clerical duties such as answering phones, data entry input, and responding to emails.
Completed accurate and timely data entry.
Performed data entry to maintain accurate records of inventory levels and shipping and receiving logs for management reports.
Education
Bachelor of Science (B.S.) - Business and Administration
Culver-Stockton College
Canton, Mo
07.2016
High School - undefined
Mark Twain High School
Center, Mo
05.2011
Skills
Communication
Computer Skills
Customer Service
Leadership
Management
Problem Solving
Time Management
Equipment monitoring
Reliability and punctuality
Equipment Operation
Production line efficiency
Assembly line experience
Equipment Maintenance
Computer literacy
Batch documentation
Critical thinking
Heavy Lifting
Team collaboration
Inventory management
Workplace organization
Strong communication
Safety Compliance
Tow motor/Forklift certified
Documentation
Data entry
Software installation
Technical support
Photoshop
Microsoft Word
Microsoft Excel
Microsoft Office
Data accuracy
Research
Customer service management
Appointment setting
Sales closing
Issue resolution
Fast service delivery
Manage inventory
Product knowledge
Sales forecasting
Languages
English
Native or Bilingual
Timeline
Counter Salesperson
Johnson Controls/ York
12.2024 - 04.2025
Production Operator
General Mills Inc.
11.2020 - 11.2024
Temp Worker
Dyno Nobel Inc.
07.2020 - 10.2020
Correctional Officer
Missouri Dept. of Corrections
03.2017 - 07.2020
Data Entry/Customer service
Greens Supply
05.2014 - 02.2017
High School - undefined
Mark Twain High School
Bachelor of Science (B.S.) - Business and Administration