Jonathan L. Hammon
Bellflower,MO
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
Work History
Shipping Supervisor
Microfinish Co
11.2016 - Current
- Organized storage areas to optimize materials movements and minimize labor hours.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Trained new team members on proper and safe use of tools and equipment.
- Handled day-to-day shipping and receiving overseeing more than 20 Orders per day.
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Inspected loading operations for improvements in efficiency and safety.
- Pulled, verified, and packaged items for shipment.
- Managed shipping and receiving activities for company with 25 orders processed daily.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Maintenance Worker
Microfinish Co
08.2015 - 11.2016
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Replaced worn or broken parts on machines and equipment.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Repaired and replaced pumps, valves and motors.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Weld & Fabricate parts as needed to fix and update machinery
- Cleaned and lubricated parts to keep equipment operating at peak performance.
Fire Protection Designer
Delta Fire Systems
01.2006 - 2009
- Perform field surveys
- Design automatic sprinkler systems using HydraCAD
- Produce drawing submittals for required building permits
- Generate hydraulic calculations
- Prepare stock lists
- Prepare project close out and operation and maintenance documents
- Provide project management as needed
- Some field installation experience
- Provided sketches, electronic models and diagrams for proposed fire protection systems in new construction and for retrofitting.
Pipe Fitter Apprentice
Delta Fire Systems
01.2006 - 01.2006
- Assist Journeyman Pipe Fitter in the field
- Mounted brackets and hangers on walls and ceilings to hold pipes in place.
- Measured, cut, threaded and assembled new pipe to place assembled pipe in hangers or other supports.
- Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.
- Read and install fire protection systems from blue-prints
- Fabricated and installed screw pipe, socket weld pipe, and stainless steel tubing.
- Threaded pipes using piping machines.
- Fabricated, assembled, installed and maintained piping systems.
Delivery Drive & In-Store Worker
Papa Johns Pizza
01.2005 - 01.2006
- Deliver Pizzas
- Maintain working knowledge of area of delivery
- Provide excellent customer service
- Performed cash, card, and check transactions to complete customer purchases.
Customer Service Representative
CMG - Consolidated Marketing Group
01.2002 - 01.2006
- Responded to customer requests for products, services, and company information.
- Cross-trained and provided backup support for organizational leadership.
- Met customer call guidelines for service levels, handle time and productivity.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Insurance Claims Billing
Harmon Solutions Group
01.2001 - 01.2002
- Process payment for glass claims for multiple insurance companies
- Contact and negotiate pricing with glass shops
- Assist insurance companies in resolving questions regarding claims
- Provide excellent customer service
- Proven ability to learn quickly and adapt to new situations.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Skilled at working independently and collaboratively in a team environment.
Customer Service Representative
Harmon Solutions Group
01.2000 - 01.2001
- Process glass claims for multiple insurance companies
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Education
Education, General Science
University of Wisconsin Eau Claire
Eau ClaireSkills
- Proficient in Microsoft Office
- Excellent Customer Service Skills
- Highly trainable
- Quick learner
- Warehouse oversight
- Safety and compliance
- Shipping procedures
- Warehouse operations
- Warehouse management
- Logistics management
- Operating Forklifts
Timeline
Shipping Supervisor
Microfinish Co
11.2016 - Current
Maintenance Worker
Microfinish Co
08.2015 - 11.2016
Fire Protection Designer
Delta Fire Systems
01.2006 - 2009
Pipe Fitter Apprentice
Delta Fire Systems
01.2006 - 01.2006
Delivery Drive & In-Store Worker
Papa Johns Pizza
01.2005 - 01.2006
Customer Service Representative
CMG - Consolidated Marketing Group
01.2002 - 01.2006
Insurance Claims Billing
Harmon Solutions Group
01.2001 - 01.2002
Customer Service Representative
Harmon Solutions Group
01.2000 - 01.2001
Education, General Science
University of Wisconsin Eau Claire