Summary
Overview
Work History
Education
Skills
Awards
Community
Timeline
Generic

Jolie Pritchett

Lees Summit

Summary

Customer-focused front desk and administrative professional with experience supporting clients, managing records, and working in regulated environments. Known for reliability, accuracy, and calm communication in fast-paced healthcare, retail, and telecommunications settings.

Overview

9
9
years of professional experience

Work History

Patient Care Technician

Women of Unity Group Home
01.2025 - 01.2026
  • Supported residents, maintained confidential records, and communicated with families and staff.

Retail Associate

Dollar General
01.2023 - 01.2024
  • Opened and closed the store, balanced registers, and maintained daily records.

Customer Service Representative

AT&T
01.2021 - 01.2023
  • Managed customer accounts, assisted with billing, and maintained accurate digital records.

Internet Sales Representative

AT&T
01.2019 - 01.2021
  • Assisted customers with service selection and maintained account information.

Lice Technician (Certified)

01.2018 - 01.2019
  • Provided services in a confidential setting and maintained client files.

Warehouse Associate

Amazon
01.2017 - 01.2018
  • Processed shipments and maintained inventory accuracy.

Retail Associate

Burlington
01.2024
  • Assisted customers and supported daily store operations.

Education

High School Diploma -

Central High School
Excelsior Springs, MO

Skills

  • Front desk support
  • Customer service
  • Phone communication
  • In-person communication
  • Data entry
  • Account/Personal information Handling
  • Assistant manager experience
  • Cashier experience
  • Record keeping
  • Confidentiality
  • Time management
  • Organization

Awards

Perfect Attendance, ESHS 2017

Perfect attendance AMAZON 2018

Community

Charity Community church Holiday Gifting TOYSFORTOTS 2024-26

UNICEF

KC FOOD PANTRY

Timeline

Patient Care Technician

Women of Unity Group Home
01.2025 - 01.2026

Retail Associate

Burlington
01.2024

Retail Associate

Dollar General
01.2023 - 01.2024

Customer Service Representative

AT&T
01.2021 - 01.2023

Internet Sales Representative

AT&T
01.2019 - 01.2021

Lice Technician (Certified)

01.2018 - 01.2019

Warehouse Associate

Amazon
01.2017 - 01.2018

High School Diploma -

Central High School
Jolie Pritchett