Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
6
6
years of professional experience
Work History
Food Service Director
Benton House
Decatur
06.2024 - 04.2025
Plan meals order food
Cooking corporate menu
Food ordering
Food stocking
Cook
Benton House And Beacon Pointe
Sugar Hill
12.2023 - 06.2024
Distributed food to service staff for prompt delivery to customers.
Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
Coordinated with wait staff to ensure timely delivery of meals to customers.
Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Checked quality of food products to meet high standards.
Organized storage areas for efficient usage of space.
Prepared variety of foods according to exact instructions and recipe specifications.
Performed basic administrative duties such as inventory management, ordering supplies.
Ordered supplies as needed for the kitchen.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Food Service Director
The memory center
John’s Creek
02.2023 - 05.2024
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Implemented best practices for food preparation techniques, storage methods, and portion control.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Implemented customer service standards to improve guest satisfaction ratings.
Evaluated and updated food service policies and procedures to align with industry best practices.
Trained new employees to perform duties.
Coordinated with event planners for catering services, menu selection, and execution.
Promoted safe working conditions by monitoring safety procedures and equipment.
Managed food service sales, costs and budget administration to keep operations in line with financial targets.
Monitored food preparation methods, portion sizes, and presentation to ensure consistency.
Assisted in menu planning and recipe development according to customer preferences.
Food Service Director
Cedarhurst Senior Living
Gainsville
03.2019 - 12.2022
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Implemented best practices for food preparation techniques, storage methods, and portion control.
Supervised activities of dining room staff to maintain service levels and support guest needs.
Managed staff scheduling and payroll to optimize labor costs and productivity.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Trained new employees to perform duties.
Managed food service sales, costs and budget administration to keep operations in line with financial targets.
Monitored food preparation methods, portion sizes, and presentation to ensure consistency.
Developed and implemented food service policies and procedures.
Directed daily operations of food service department, ensuring compliance with health and safety standards.
Negotiated contracts with vendors and suppliers to secure favorable terms.
Assisted in menu planning and recipe development according to customer preferences.
Scheduled staff shifts and managed payroll records for hourly employees.