John Self
Ewing
Summary
Dynamic security professional with extensive experience at Blessing Health System, excelling in incident reporting and threat assessment. Proven ability to enhance safety through proactive measures and superior customer service. Recognized for effectively managing emergency situations and fostering a welcoming environment while maintaining strict access control protocols.
Overview
31
31
years of professional experience
Work History
ER Security Officer
Blessing Health System
08.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
Store Manager
Hobby Lobby
10.2018 - 08.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Responsible for in-store monitoring of video cameras to ensure there were no internal or external theft. While working with local law enforcement when individuals were caught.
Assistant Store Manager
Home Depot
10.2004 - 10.2018
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Created and maintained safe and secure work environments for employees.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
Event Manager
Contemporary Services Corporation.
07.1999 - 05.2004
- Managed budgets and negotiated contracts with vendors, ensuring cost-effective event execution.
- Streamlined event planning processes by implementing efficient project management strategies.
- Managed ushers, ticket takers, and security during NBA games, major concerts and multiple different events.
- Responsible for the safety of the crowd as well as the players/performers.
Sergeant
U.S. Army Active Duty
02.1994 - 03.2001
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Responsible for typing and proof reading Awards, Evaluation, and personnel requests.
Education
High School Diploma -
Lugoff Elgin
Lugoff, SC06-1993
Skills
- Report writing
- Incident reporting
- General security
- Detail-oriented
- CCTV monitoring
- Superior customer service
- Conflict de-escalation
- Threat assessment
Timeline
ER Security Officer
Blessing Health System
08.2024 - Current
Store Manager
Hobby Lobby
10.2018 - 08.2024
Assistant Store Manager
Home Depot
10.2004 - 10.2018
Event Manager
Contemporary Services Corporation.
07.1999 - 05.2004
Sergeant
U.S. Army Active Duty
02.1994 - 03.2001
High School Diploma -
Lugoff Elgin
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