Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Neal

Seymour

Summary

Detail-oriented professional with extensive experience in team leadership and staff training. Skilled in problem-solving and effective communication, ensuring adherence to safety protocols and enhancing customer satisfaction in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Key holder|Manager

Cave Wave Car wash
Texarkana
04.2025 - 07.2025
  • Managed daily operations for car wash services and customer interactions.
  • Oversaw team performance and ensured compliance with safety protocols.
  • Trained new staff on equipment usage and customer service techniques.
  • Handled cash transactions and maintained accurate financial records.

  • Addressed customer inquiries and resolved issues promptly and professionally.
  • Implemented cleaning protocols to maintain facility standards and safety regulations.
  • Ensured compliance with all health and safety regulations within the store environment.
  • Provided guidance and direction to keyholders in order to maximize sales performance.
  • Provided excellent customer service by responding promptly to inquiries or requests.
  • Ensured that all keyholder staff adhered to corporate dress code standards at all times.
  • Maintained a safe working environment for employees by enforcing safety regulations and conducting regular safety inspections.
  • Performed opening and closing duties such as counting money, checking registers for accuracy, setting alarms and locking doors.
  • Promoted upcoming events or special offers through direct communication with customers.
  • Monitored cash register transactions to verify accuracy of funds received and change given out.
  • Communicated regularly with store management regarding any changes in store operations or security protocols.
  • Completed various administrative tasks such as filing documents, answering phone calls and updating databases.
  • Resolved customer complaints in a professional manner while upholding company policy.

Truck Driver

Alpine food distributing
Milwaukie
01.2022 - 03.2025
  • Operated heavy-duty trucks to transport food products efficiently.
  • Adhered to safety regulations and company policies during all driving activities.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Maintained accurate logbooks detailing hours of service and mileage driven.
  • Collaborated with warehouse staff to load and unload products securely.
  • Communicated effectively with dispatch regarding delivery schedules and routes.
  • Managed vehicle maintenance tasks and reported issues promptly for repairs.
  • Followed best practices for food handling to ensure product integrity during transport.
  • Transported goods to and from specified destinations in accordance with delivery schedules.
  • Communicated with dispatchers regarding pickup and delivery times.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Checked vehicle for mechanical items and safety issues, maintained logs of working hours, monitored the vehicle's performance, and recorded any incidents.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.-
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Managed personal driving time according to Hours of Service regulations.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Complied with DOT requirements for background checks prior to operating a CMV.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Followed appropriate safety procedures for transporting hazardous materials when applicable.
  • Reported all accidents or violations to management immediately upon occurrence.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.

Truck Driver

Cr England - Global Transportation
Salt Lake City
08.2020 - 01.2022
  • Operated heavy-duty trucks to transport food products efficiently.
  • Adhered to safety regulations and company policies during all driving activities.
  • Conducted pre-trip inspections to ensure vehicle safety and compliance.
  • Maintained accurate logbooks detailing hours of service and mileage driven.
  • Collaborated with warehouse staff to load and unload products securely.
  • Communicated effectively with dispatch regarding delivery schedules and routes.
  • Managed vehicle maintenance tasks and reported issues promptly for repairs.
  • Followed best practices for food handling to ensure product integrity during transport.
  • Transported goods to and from specified destinations in accordance with delivery schedules.+
  • Communicated with dispatchers regarding pickup and delivery times.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Inspected truck before and after trips, ensuring all safety regulations were followed.
  • Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
  • Ensured deliveries were on time by following designated routes and adhering to traffic laws.
  • Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Managed personal driving time according to Hours of Service regulations.
  • Verified load against shipping papers to ensure accuracy of shipment.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Loaded and unloaded cargo using forklifts or other material handling equipment.
  • Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Stayed informed regarding changes in transportation laws and regulations that could affect operations.
  • Followed appropriate safety procedures for transporting hazardous materials when applicable.
  • Reported all accidents or violations to management immediately upon occurrence.
  • Responded promptly to emergency situations including inclement weather conditions or traffic delays while remaining calm under pressure.
  • Adhered strictly to company policies concerning alcohol use while operating a commercial motor vehicle.
  • Participated in training sessions related to defensive driving techniques, new technologies used in trucks and trailers, accident prevention methods.
  • Provided customer service by responding to inquiries about services offered or directions to destination locations.
  • Obtained signatures needed to complete and process paperwork.

Education

GED -

Mount Hood Community College
Gresham, OR
02-1980

Skills

  • Team management
  • Cash handling
  • Staff training
  • Facility maintenance
  • Vehicle inspection

Timeline

Key holder|Manager

Cave Wave Car wash
04.2025 - 07.2025

Truck Driver

Alpine food distributing
01.2022 - 03.2025

Truck Driver

Cr England - Global Transportation
08.2020 - 01.2022

GED -

Mount Hood Community College

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John Neal