Summary
Overview
Work History
Education
Skills
Timeline
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John Moore

Seneca

Summary

Dynamic sales professional with a proven track record at Dinges Fire, excelling in customer relationship management and sales growth strategies. Skilled in product demonstrations and project management, I drive client satisfaction and foster long-term partnerships. A licensed journeyman electrician at Bills Electric Inc, I leverage technical expertise to deliver tailored solutions and enhance service delivery.

Overview

22
22
years of professional experience

Work History

Northeast Oklahoma Sales Rep.

Dinges Fire
01.2025 - Current
  • Developed and maintained strong customer relationships to drive sales growth.
  • Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
  • Collaborated with team members to identify market trends and customer needs for tailored solutions.
  • Negotiated contracts with clients, ensuring mutually beneficial agreements while adhering to company policies.
  • Implemented feedback mechanisms to gather insights from customers, driving continuous improvement in service delivery.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Expanded customer base through cold calling, networking, and relationship building.

Service Department Manager

Bills Electric Inc
05.2015 - Current
  • Led service department operations, ensuring timely completion of projects and high-quality customer satisfaction.
  • Implemented process improvements reducing service response times and enhancing team efficiency.
  • Trained and mentored staff on technical skills and customer service best practices to foster professional development.
  • Analyze financial reports to keep track of profit and loss of jobs.
  • Developed training programs focused on safety protocols and equipment handling, promoting workplace safety culture.
  • Reduced employee turnover by providing ongoing training, mentoring, and fostering a positive work environment.
  • Improved overall department efficiency through the implementation of performance metrics and regular team meetings.

Electrician/ Forman

Gilliam Electric
03.2012 - 04.2015
  • Supervised daily operations of electrical installations and maintenance projects.
  • Coordinated schedules and tasks for team of electricians to ensure timely project completion.
  • Implemented safety protocols, reducing workplace incidents and ensuring compliance with regulations.
  • Trained new electricians in best practices and company standards for efficiency and quality work.
  • Collaborated with project managers to develop timelines and allocate resources effectively.
  • Led troubleshooting efforts during complex installations, optimizing workflow and minimizing downtime.

Electrician

Master Electric
06.2010 - 03.2012
  • Installed, repaired, and maintained electrical systems in residential and commercial settings.
  • Conducted routine inspections to ensure compliance with safety codes and regulations.
  • Collaborated with team members to troubleshoot complex electrical issues efficiently.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
  • Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.

Electrician

Mars Electric
08.2003 - 06.2010
  • Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
  • Stored and maintained power tools and equipment for each job.
  • Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.

Education

High School Diploma -

McDonald County High School
Anderson, MO

Skills

  • Customer relationship management
  • Sales growth strategy
  • Product demonstrations
  • Project management
  • Customer service
  • Networking and relationship building
  • Journeyman Licensed Electrician

Timeline

Northeast Oklahoma Sales Rep.

Dinges Fire
01.2025 - Current

Service Department Manager

Bills Electric Inc
05.2015 - Current

Electrician/ Forman

Gilliam Electric
03.2012 - 04.2015

Electrician

Master Electric
06.2010 - 03.2012

Electrician

Mars Electric
08.2003 - 06.2010

High School Diploma -

McDonald County High School
John Moore