John Moore
Seneca
Summary
Dynamic sales professional with a proven track record at Dinges Fire, excelling in customer relationship management and sales growth strategies. Skilled in product demonstrations and project management, I drive client satisfaction and foster long-term partnerships. A licensed journeyman electrician at Bills Electric Inc, I leverage technical expertise to deliver tailored solutions and enhance service delivery.
Overview
22
22
years of professional experience
Work History
Northeast Oklahoma Sales Rep.
Dinges Fire
01.2025 - Current
- Developed and maintained strong customer relationships to drive sales growth.
- Conducted product demonstrations, effectively showcasing features and benefits to potential clients.
- Collaborated with team members to identify market trends and customer needs for tailored solutions.
- Negotiated contracts with clients, ensuring mutually beneficial agreements while adhering to company policies.
- Implemented feedback mechanisms to gather insights from customers, driving continuous improvement in service delivery.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Expanded customer base through cold calling, networking, and relationship building.
Service Department Manager
Bills Electric Inc
05.2015 - Current
- Led service department operations, ensuring timely completion of projects and high-quality customer satisfaction.
- Implemented process improvements reducing service response times and enhancing team efficiency.
- Trained and mentored staff on technical skills and customer service best practices to foster professional development.
- Analyze financial reports to keep track of profit and loss of jobs.
- Developed training programs focused on safety protocols and equipment handling, promoting workplace safety culture.
- Reduced employee turnover by providing ongoing training, mentoring, and fostering a positive work environment.
- Improved overall department efficiency through the implementation of performance metrics and regular team meetings.
Electrician/ Forman
Gilliam Electric
03.2012 - 04.2015
- Supervised daily operations of electrical installations and maintenance projects.
- Coordinated schedules and tasks for team of electricians to ensure timely project completion.
- Implemented safety protocols, reducing workplace incidents and ensuring compliance with regulations.
- Trained new electricians in best practices and company standards for efficiency and quality work.
- Collaborated with project managers to develop timelines and allocate resources effectively.
- Led troubleshooting efforts during complex installations, optimizing workflow and minimizing downtime.
Electrician
Master Electric
06.2010 - 03.2012
- Installed, repaired, and maintained electrical systems in residential and commercial settings.
- Conducted routine inspections to ensure compliance with safety codes and regulations.
- Collaborated with team members to troubleshoot complex electrical issues efficiently.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
Electrician
Mars Electric
08.2003 - 06.2010
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Stored and maintained power tools and equipment for each job.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
Education
High School Diploma -
McDonald County High School
Anderson, MOSkills
- Customer relationship management
- Sales growth strategy
- Product demonstrations
- Project management
- Customer service
- Networking and relationship building
- Journeyman Licensed Electrician
Timeline
Northeast Oklahoma Sales Rep.
Dinges Fire
01.2025 - Current
Service Department Manager
Bills Electric Inc
05.2015 - Current
Electrician/ Forman
Gilliam Electric
03.2012 - 04.2015
Electrician
Master Electric
06.2010 - 03.2012
Electrician
Mars Electric
08.2003 - 06.2010
High School Diploma -
McDonald County High School