Experienced restaurant General Manager with a strong track record in operations management, P&L oversight, labor cost control, and inventory control. Known for leading teams, improving efficiency, and protecting profitability.
Overview
22
22
years of professional experience
Work History
General Manager
First Watch Restaurants Inc.
Sarasota, FL
04.2006 - Current
Directed daily restaurant operations, ensuring guest satisfaction, service speed, and consistent quality standards.
Managed labor scheduling, staffing levels, and floor coverage to support peak-volume service periods.
Trained and coached managers and team members on hospitality standards, food safety, and operational procedures.
Monitored food, labor, and operating costs to improve profitability and control waste.
Enforced compliance with health, safety, and sanitation regulations across front- and back-of-house teams.
Coordinated inventory, ordering, and vendor relationships to maintain product availability and freshness.
Resolved guest concerns promptly, protecting brand reputation and repeat business.
Led performance reviews, accountability practices, and leadership development for restaurant management team.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
and guided team members to maintain high productivity and performance metrics.
Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
Coordinated vendor contracts, service agreements, and work orders to support daily facility operations.
Deli Manager
Price Chopper
Kansas City, MO
08.2004 - 04.2006
Directed deli department operations, ensuring consistent food quality, safety, and customer service standards.
Scheduled and trained associates on slicing, packaging, sanitation, and merchandising procedures.
Monitored inventory levels, ordered product, and reduced waste through accurate production planning.
Maintained compliance with food handling, temperature control, and sanitation requirements.
Collaborated with store management to achieve overall operational goals, contributing to store success.
Coordinated vendor services, work orders, and service contracts to maintain facility standards.