JOHN BOYLSON
Kansas City
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Contractor
Awesome Building Services
11.2014 - Current
- Contract with customers to install new building construction updates and home remodel projects
- Hired and oversaw subcontractors to meet project needs.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
Clerk
Walgreens
02.2015 - 01.2016
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Kept front check out area clean and organized for efficient service.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
CSR Billing Specialist
USA 800 National Call Center
02.2012 - 04.2012
- Handled any billing questions, or issues, while taking insurance premiums, and reinstating Home Owners Insurance Policies: for Tower Groups Insurance Company,
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Demonstrated empathy and active listening skills, resulting in a higher rate of customer satisfaction and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Streamlined communication between departments, ensuring timely resolution of customer concerns.
Licensed Pharmacy Technician
CVS Pharmacy
01.2006 - 02.2008
- Assisted in reducing medication errors through meticulous attention to detail when labeling prescription bottles.
- Expedited prescription refills by promptly contacting healthcare providers for authorization, ensuring medication continuity for patients.
- Aided pharmacists with compounding tasks for specialized medications tailored to individual patient needs.
- Improved customer satisfaction by providing friendly and knowledgeable assistance in selecting over-the-counter medications.
- Optimized workflow within the pharmacy by assisting with order fulfillment, shipping, receiving, and stocking procedures.
Education
No Degree - General Studies
Literacy KC
Kansas City09-2025
Skills
- Data Entry
- Forklift
- Point of Sales (POS)
- Microsoft Office
- Basic clerical skills
- Mobile contracting and project bidding
- Project management
- Human Resources
- Tech savvy
- Blueprint reading
- Carpentry
- Painting and finishing
- Worksite safety
- Electrical systems
- Demolition
- Carpentry and flooring skills
- Heavy equipment operation
- Drywall installation
- Renovation
- Drywall hanging
- Safety procedures
- Flooring installation
Certification
OSHA 10 certification - 02/24/2025
Certified Manufacturing Associate Certification - 02/24/2025
Timeline
Clerk
Walgreens
02.2015 - 01.2016
General Contractor
Awesome Building Services
11.2014 - Current
CSR Billing Specialist
USA 800 National Call Center
02.2012 - 04.2012
Licensed Pharmacy Technician
CVS Pharmacy
01.2006 - 02.2008
OSHA 10 certification - 02/24/2025
Certified Manufacturing Associate Certification - 02/24/2025
No Degree - General Studies
Literacy KC
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