Joey Verhaar
Joplin
Summary
Dedicated professional with extensive experience in sales and operations management. Known for exceptional problem-solving skills and deep mechanical knowledge, contributing to enhanced service offerings and customer loyalty. Committed to optimizing workflows and driving sales growth.
Overview
14
14
years of professional experience
Work History
Sales Advisor
Reeves Tire & Automotive
Joplin, MO
02.2012 - Current
- Advised customers on tire selection based on vehicle specifications and driving habits.
- Conducted thorough inspections to assess tire condition and recommend necessary services.
- Maintained up-to-date knowledge of automotive products, ensuring informed customer interactions.
- Collaborated with team members to streamline sales processes and improve customer satisfaction.
- Fostered strong relationships with clients, resulting in repeat business and referrals within the community.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Work history February 2012- September 2018. Resumed May 2025- Current.
Owner/Operator
Matco Tools Franchise
Joplin, MO
01.2021 - 05.2025
- Managed daily operations, ensuring efficient workflow and customer satisfaction.
- Operated with safety and skill to avoid accidents and delays.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed customer feedback to enhance service offerings and improve retention rates.
- Established strong vendor relationships to negotiate favorable pricing and terms.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
Maintenance Technician
Dyno Nobel
Carthage, MO
09.2018 - 12.2020
- Diagnosed mechanical issues and implemented timely repairs, minimizing downtime.
- Conducted routine inspections and maintenance on equipment to ensure optimal functionality.
- Collaborated with team members to develop efficient maintenance schedules and procedures.
- Enhanced safety protocols, ensuring compliance with company regulations and industry standards.
- Utilized predictive maintenance techniques to identify potential equipment failures proactively.
- Managed inventory of tools and spare parts, optimizing resource availability for maintenance tasks.
- Operated a variety hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventative maintenance.
Education
High School Diploma -
Joplin High School
Joplin, MOSkills
- 10 years sales experience
- 15 year customer service experience
- Sales strategy
- Automotive tools sales
- Automotive specialty tools sales
- Building rapport
- Brand awareness
- Problem solving abilities
- Mechanical repair
Timeline
Owner/Operator
Matco Tools Franchise
01.2021 - 05.2025
Maintenance Technician
Dyno Nobel
09.2018 - 12.2020
Sales Advisor
Reeves Tire & Automotive
02.2012 - Current
High School Diploma -
Joplin High School