Joey Butler
Troy
Summary
Dedicated and results-oriented IT associate degree candidate with a proven record of accomplishment in customer service. I am seeking to leverage technical expertise and strong interpersonal skills to excel.
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Overview
4
4
years of professional experience
Work History
Auditor
Epc
01.2025 - 03.2025
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Communicated with auditee staff to obtain necessary information for audits.
- Analyzed data
Personal Shopper
Walmart
03.2023 - 01.2025
- Department: Online Grocery Dept
- Provide excellent customer service and support in a fast-paced retail environment
- Assist with troubleshooting, resolving customer inquiries and issues
- Excellent communication and customer service skills
- Ability to work efficiently both independently and as part of a team
Cook
Jack in the Box
01.2021 - 05.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Education
associate degree - information technology
Ranken technical college
05.2025
Diploma -
Troy Buchanan High School
Skills
- System administration
- Operating systems
- Intro to internetworking
- Prioritizing Orders
- Customer Service
Timeline
Auditor
Epc
01.2025 - 03.2025
Personal Shopper
Walmart
03.2023 - 01.2025
Cook
Jack in the Box
01.2021 - 05.2021
associate degree - information technology
Ranken technical college
Diploma -
Troy Buchanan High School