Joe Chao Chan Pong
Summary
Experienced professional with over 15 years of diverse experience in Photography, Pets Industry, Luxury Watches, and more. Recognized for delivering exceptional service and cultivating strong communication skills across a range of industries. Reliable and well-prepared individual committed to delivering top-notch service in all roles.
Overview
16
16
years of professional experience
Work History
Photographer
Outro Macau
06.2019 - Current
- Photo shooting, photo editing.
- Communicating with clients before photo shootings and events, preparation for the coming up events, arrangement for the events day.
- Create photo shooting plan, promotions, selling.
Operation Manager
Buddy Pets Macau
05.2016 - 05.2019
- Company Overview: (Pets transportation service)
- Provide excellent delivery service for pets and owners.
- Schedule management for drivers.
- Work with Vets and pet shop in Macau to create business opportunity and promotions.
Sales Associate
Panerai Macau
10.2014 - 05.2016
- Provide professional opinion to clients, improve customers satisfaction enhance sales opportunities.
- To maintain the highest standard of store environment thus providing satisfactory customer services.
- Maintain the highest level of customer relationship management.
Guest Service Executive Officer
SunCity Group Macau
09.2012 - 12.2013
- To provide the excellent service to VIP guests.
- Hotel rooms reservation, planning itinerary, transportation arrangement, and other request form guests.
- Work with booking system and customer relationship management software.
Senior Marketing Executive
Link Rich Limited
10.2009 - 08.2012
- Assist daily operation of the retail stores in marketing segment.
- Create and assist promotional campaigns in order to fulfil the needs of the stores.
- Reporting the marketing data to management for planning the new campaigns.
- Coordinate and communicating between department stores.
Education
Bachelor of Science - Tourism Event Management
Institute for Tourism Studies
01.2009
High school graduated - undefined
Yuet Wah College
01.2005
Skills
- Photo editing
- Problem-solving
- Adobe photoshop
- Advanced camera skills
- Client communication
- Teamwork and collaboration
Languages
Native Cantonese, Fluent English and Mandarin
Cantonese: Fluent (Read, Written, Oral)
English: Fair (Read, Written, Oral)
Mandarin: Fluent (Read, Written, Oral)
Timeline
Photographer
Outro Macau
06.2019 - Current
Operation Manager
Buddy Pets Macau
05.2016 - 05.2019
Sales Associate
Panerai Macau
10.2014 - 05.2016
Guest Service Executive Officer
SunCity Group Macau
09.2012 - 12.2013
Senior Marketing Executive
Link Rich Limited
10.2009 - 08.2012
High school graduated - undefined
Yuet Wah College
Bachelor of Science - Tourism Event Management
Institute for Tourism Studies
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