Jody Malam

Springfield

Summary

Adept at enhancing operational efficiency and team collaboration, I significantly boosted productivity at Kraft Heinz through expert material handling and fostering a positive work environment. My leadership as a Business Owner further honed my customer service skills, achieving notable revenue growth by prioritizing client needs and streamlining processes.

Overview

years of professional experience

Certification

Work History

Material Handler

KrafT-Heinz

06.2024 - Current

Transported inventory items to appropriate locations.
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Used hand-held scanners and physical logs to accurately track item movements.
Increased productivity, utilizing forklifts and other material handling equipment effectively.
Prevented product damage by carefully loading and unloading materials using appropriate equipment.
Performed cycle counts and inventory control to accurately track product levels.

Business Owner

Capricorn Logistics

10.2020 - 05.2024

Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Boosted revenue by identifying new business opportunities and diversifying product offerings.
Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.

Plant Scheduler

Kraft Heinz

07.1990 - 07.2021

Responsible for setting carrier appointment times to deliver raw/pack and wh/pack
Prepared lot #'s (tickets) for incoming ingredients and packaging materials
Improved production efficiency by streamlining plant scheduling processes and procedures.
Maintained open communication lines between departments, fostering a collaborative environment conducive to successful plant operations.
Played a pivotal role in meeting customer demands by consistently prioritizing urgent orders without compromising overall productivity levels.
Contributed to cost reduction efforts by identifying areas of potential savings in the scheduling process.

Education

Junior Year? - Communication

Soutwest Missouri State University

Springfield, MO

High School Diploma -

Kickapoo High School