Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jodie Powell

Bolivar

Summary

Accomplished business owner at Fireflies Children’s Resale LLC, recognized for excellence in customer service and relationship development. Skilled in sales and payment processing, with a history of implementing effective marketing strategies that increased brand awareness and customer retention. Dedicated to providing outstanding service and building community relationships.

Overview

7
7
years of professional experience

Work History

Owner/Operator

Fireflies Children’s Resale LLC
02.2020 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Contributed positively to the local community through involvement in various events or charitable organizations.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Customer Service Cashier

Movie Mania
03.2018 - 05.2019
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

General Studies

Woodland Park High School
Woodland Park, CO
05.1997

Skills

  • Problem-solving and conflict resolution
  • Building relationships with clients
  • Proficient in computer applications
  • Efficient payment processing
  • Professionalism in telephone interactions
  • Comprehensive product knowledge
  • Expertise in sales techniques
  • Assertiveness in negotiations
  • Retail maintenance and support

Timeline

Owner/Operator

Fireflies Children’s Resale LLC
02.2020 - Current

Customer Service Cashier

Movie Mania
03.2018 - 05.2019

General Studies

Woodland Park High School

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Jodie Powell