Jodi Goetz
Liberty,MO
Summary
Results-driven and highly skilled account manager and successful sales professional with 17 years of experience developing and executing customized account plans to increase sales volume, market share, and relevance in the marketplace. Responsive, flexible, and intelligent professional with a reputation for integrity, enthusiasm, and commitment to excellence, inspiring individuals to optimum levels of performance. Excellent verbal and written communication skills, along with demonstrated strategic vision and disciplined execution used to achieve company goals and objectives. Strong work ethic with excellent organizational and troubleshooting abilities, demonstrating sound judgment in establishing priorities and making decisions. Diligent Childcare Director with 9 years of experience directing enrichment activities, curriculum, and caring for children in a childcare facility. Oversees staff and operations to meet Missouri licensing standards and contract requirements resulting in successful inspections and monitoring reviews. Cultivates a safe and nurturing environment for children while maintaining profitability and business growth.
Overview
27
27
years of professional experience
Work History
Childcare Director
Self-employeed
01.2016 - 07.2025
- Recruited, evaluated and supervised staff, delivering professional development and training to enhance knowledge and skills, optimizing the learning environment.
- Managed the center's budget, meticulously tracking expenses and revenues to ensure financial stability and profitability.
- Oversaw all program documentation and child records, ensuring full compliance with state and local regulatory requirements.
- Developed and implemented age-appropriate curriculum, monitoring child progress, behaviors, and interactions to ensure a stimulating learning environment and reported findings to parents.
- Cultivated strong relationships with parents, providing regular updates on child progress and effectively addressing concerns to foster a collaborative and supportive partnership..
- Established and enforced policies and procedures to maintain a safe and healthy environment, consistently meeting and exceeding state licensing standards.
Inside Sales Representative
HD Supply
01.2017 - 01.2019
- Drove profitable growth by consistently meeting and exceeding sales quotas through targeted outbound calling and emailing campaigns.
- Managed the end-to-end sales process, including project management, tracking open orders, and resolving customer issues to ensure high satisfaction.
- Generated accurate product pricing by utilizing pricing matrices and other resources while adhering to target margin goals.
- Developed precise code directives for specific products, ensuring competitive pricing and profitability.
- Prepared detailed estimates and proposals, contributing to successful deal closures.
Inside Sales / Promoted to Account Specialist
EIS INC.
05.2008 - 11.2013
- Managed a diverse nine-state territory encompassing over 360 accounts in OEM, Electrical Apparatus Repair, Wire & Cable, Electronic Assembly, and Fabrication markets.
- Cultivated a high-volume call ratio (averaging 15-17 calls daily) to introduce product offerings, proactively engage existing clients, and solicit new business.
- Utilized SAP and web-based software for daily sales reporting, project tracking, and monthly/quarterly performance analysis.
- Analyzed sales data in Excel and SAP to identify growth trends and inconsistencies, informing strategic sales initiatives.
- Collaborated with vendors to facilitate customer visits, gather competitor intelligence, and generate qualified leads.
- Conducted strategic customer visits to foster strong rapport and gain insights into evolving product needs and business requirements.
- Received the prestigious 'Top Gun' award in 2012 from the Fabrication division for outstanding gross profit generation and successful new business development.
- Provided comprehensive customer support, including product information, order processing, and coordinating with manufacturers to ensure optimal product quality, quantity, and on-time delivery.
Real Estate Agent
DPR REALTY
08.2003 - 05.2008
- Generated leads through aggressive internet marketing, targeted lead generation programs, and a personal website to acquire new clients (buyers and sellers).
- Created and managed a database of 600+ clients using ACT!, Agent Office, and MS Office, maintaining regular communication via phone and email.
- Prepared and managed all necessary documentation for broker and the State of Arizona to facilitate the escrow process, collaborating effectively with clients, brokers, lenders, and title companies.
- Negotiated purchase contracts, coordinated inspections and appraisals, and managed all closing procedures to ensure successful property transactions.
- Aggressively advocated for clients during negotiations, securing favorable terms and outcomes in purchase agreements.
Claims Adjuster
THE CHUBB GROUP OF INSURANCE COMPANIES
02.2001 - 06.2003
- Managed the complete lifecycle of insurance claims, from preliminary investigations and coverage analysis to liability assessment, negotiation, and timely resolution, maintaining a 99% quality service rating.
- Successfully carried and managed a consistently heavy caseload of 80-100 files, leveraging exemplary organizational, time management, and collaboration talents.
- Conducted thorough preliminary investigations, analyzed coverage, assessed liability exposure, and negotiated resolutions effectively.
- Ensured meticulous adherence to regulatory standards and timely claim resolution, demonstrating strong attention to detail and commitment to compliance.
- Maintained open and consistent communication with all parties involved in the claims process, facilitating smooth and efficient resolution.
Inside Sales Representative
CENTURY MAINTENANCE SUPPLY
05.1998 - 02.2001
- Developed and implemented a training program for inside and outside sales personnel, streamlining the selling and order process for a new window coverings division.
- Participated in profit-building incentive programs to enhance company revenue and achieve organizational goals.
- Provided comprehensive product information and processed orders for customers, ensuring proper quality, quantity, and timely delivery of finished products through effective communication with manufacturers.
- Maintained constant communication with manufacturers and customers to ensure adherence to quality standards and timely delivery of products.
- Received HVAC certification and participated in ongoing training seminars to maintain up-to-date product knowledge and enhance expertise.
Education
GED -
MESA COMMUNITY COLLEGE
Mesa, Arizona06.1995
Skills
- SAP
- Microsoft Office
- INS 22 personal insurance classes
- Excel
- Compliance procedures
- Staff hiring and management
- Multitasking Abilities
- Relationship building
- Reliability
- Early childhood education
- Health and safety
- Lead generation
- Analytical problem solver
- Dependable
- Verbal and written communication
Skills Training
SAP, Microsoft Office (Outlook/Excel/Word), ACT!, Agent Office, ARMLS, Lotus Notes, 67wpm, 35wpm, 72 hrs continued education in Contract Law, Agency Law, Disclosures, Commissioner's Standards, Legal Issues and Fair Housing., Weekly training held by DPR Realty., 5 hours of INS 22 personal insurance classes., 60 hours of continued education at EIS relating to products, SAP reporting, and Excel.
Career Focus
Results-driven and highly skilled account manager and successful sales professional with 17 years of experience developing and executing customized account plans to increase sales volume, market share, and relevance in the marketplace. Responsive, flexible and intelligent professional with an earned reputation for integrity, enthusiasm and commitment to excellence, helping to inspire individuals to optimum levels of performance. Excellent verbal and written communication skills, along with demonstrated strategic vision and disciplined execution used to achieve company goals and objectives. Strong work ethic with excellent organizational and troubleshooting abilities, demonstrating sound judgment in establishing priorities and making decisions.
Timeline
Inside Sales Representative
HD Supply
01.2017 - 01.2019
Childcare Director
Self-employeed
01.2016 - 07.2025
Inside Sales / Promoted to Account Specialist
EIS INC.
05.2008 - 11.2013
Real Estate Agent
DPR REALTY
08.2003 - 05.2008
Claims Adjuster
THE CHUBB GROUP OF INSURANCE COMPANIES
02.2001 - 06.2003
Inside Sales Representative
CENTURY MAINTENANCE SUPPLY
05.1998 - 02.2001
GED -
MESA COMMUNITY COLLEGE
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