Jobey Hill
Lee's Summit
Summary
Dedicated professional with strong customer service skills and proven problem-solving abilities. Committed to enhancing customer experiences and ensuring operational efficiency.
Experienced with managing store inventory and assisting customers in retail setting. Utilizes effective communication and problem-solving skills to enhance customer experience. Knowledge of maintaining well-organized and efficient store environment, contributing to overall business success.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Store Clerk
QuikTrip
07.2025 - Current
- Provided exceptional customer service to enhance shopping experience.
- Operated cash register accurately and efficiently during high-volume periods.
- Maintained organized and stocked merchandise displays for optimal product visibility.
- Assisted in training new staff on store policies and procedures.
- Managed inventory levels through regular stock checks and replenishment activities.
- Collaborated with team members to ensure smooth store operations during shifts.
- Resolved customer inquiries and complaints effectively, ensuring satisfaction.
- Implemented cleanliness standards to maintain a safe shopping environment.
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Performed inventory control, such as counting, and stocking merchandise.
Private Nanny
Care.com Inc
01.2022 - Current
- Developed and implemented age-appropriate educational activities to foster children's cognitive development.
- Maintained a safe and nurturing environment while supervising children during daily routines.
- Collaborated with parents to create personalized care plans addressing individual child needs and preferences.
- Managed schedules, including playdates, educational outings, and meal planning for optimal child engagement.
- Provided emotional support and guidance to promote positive behavior and social skills among children.
- Mentored new caregivers on best practices in child development and safety protocols.
- Streamlined household management tasks to improve overall efficiency in daily operations and care delivery.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Shift Manager
Costa Vida
03.2024 - 06.2025
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained and mentored new team members on service protocols and food safety standards.
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Implemented staff scheduling to optimize labor efficiency during peak hours.
- Monitored food preparation processes to maintain quality control and compliance with health regulations.
- Resolved customer complaints promptly, enhancing overall dining experience and loyalty.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
Bachelor of Science - Nursing
University of Missouri Kansas City
Kansas City, MO05-2030
Associate of Science - Nursing
Metropolitan Community College
Kansas City, MO05-2026
Skills
- Customer service
- Cleanliness and hygiene
- Reliability and punctuality
- Cash handling accuracy
- Guest relations
- Logging
- Customer assistance
- Adaptable and flexible
- Problem-solving
- Active listening
Timeline
Store Clerk
QuikTrip
07.2025 - Current
Shift Manager
Costa Vida
03.2024 - 06.2025
Private Nanny
Care.com Inc
01.2022 - Current
Bachelor of Science - Nursing
University of Missouri Kansas City
Associate of Science - Nursing
Metropolitan Community College