JO ANN VENTIMIGLIA
St Louis,MT
Summary
Customer service professional transitioning to a bakery assistant role, bringing strong interpersonal skills, attention to detail, and experience with cleanliness standards. Proven ability to manage time effectively in high-paced environments, work collaboratively with a team, and provide an exceptional customer experience
Overview
20
20
years of professional experience
Work History
Customer Service Specialist
Cornerstone Communications, Inc.
10.2007 - Current
- Maintained a well-organized database, ensuring accurate records and smooth operations—demonstrating attention to detail and reliability
- Assessed equipment and technician requirements, showcasing the ability to follow procedures and prioritize tasks efficiently
- Coordinated service schedules, reinforcing time management and adaptability in a fast-paced environment
- Communicated with clients, technicians, and vendors, highlighting teamwork and problem-solving skills
- Prepared and issued invoices to clients, ensuring timely and accurate billing
- Managed vendor payments by processing and scheduling invoices for approval
- Kept detailed records in an online system, demonstrating thoroughness and consistency in documentation
- Ensured work was completed on time and met quality standards, skills that translate well to maintaining cleanliness and organization in a bakery setting
Service Coordinator
STL Communications
01.2005 - 01.2007
- Coordinated field technicians and service specialists, ensuring timely completion of tasks—skills directly applicable to managing bakery operations efficiently
- Scheduled materials and equipment based on project needs, similar to tracking bakery inventory and supplies
- Maintained direct client contact, ensuring high-quality service and timely delivery—valuable for customer interactions in a bakery setting
- Processed claims and documented work completion with attention to detail, reflecting the precision needed in bakery operations
- Audited records for accuracy in billing, demonstrating organizational skills useful for tracking ingredient usage and kitchen efficiency
- Tracked expenses and managed resources, comparable to cost control in food preparation
- Assisted with cleanliness and organization, aligning with bakery sanitation and food safety requirements
Education
Some College (No Degree) - Major
St. Louis Community College
St. Louis, MOSkills
- Price quotes
- Account management
- Complaint resolution
- Excellent written and oral communication
- Customer relations
- Project management
- Good communication skills
- Problem resolution
- Telephone etiquette
- Customer service
Timeline
Customer Service Specialist
Cornerstone Communications, Inc.
10.2007 - Current
Service Coordinator
STL Communications
01.2005 - 01.2007
Some College (No Degree) - Major
St. Louis Community College
Similar Profiles
MonteReye JosephsonMonteReye Josephson
Pharmacy Technician at Cornerstone PharmacyPharmacy Technician at Cornerstone Pharmacy
Peyton DuquettePeyton Duquette
Grocery Department Worker at Cornerstone Co-opGrocery Department Worker at Cornerstone Co-op
Veronica StephensVeronica Stephens
Data Analyst at Cornerstone Building BrandsData Analyst at Cornerstone Building Brands