Mentored freshmen through sophomore year in the Compañero 'Student Buddy' program, building trust and connecting with Freshmen students through their Sophomore years with academic and extracurricular opportunities
Designed and implemented activities, conversation guides, and feedback systems for 20+ underclassmen to enhance student integration
Increased student engagement with campus resources and clubs, contributing to improved freshman retention and program participation rates
Student Volunteer
Crestview Elementary School
10.2020 - 05.2021
Worked closely with elementary age special needs students to provide extra support in English education, reading and math
Collaborated with a team of volunteers to build volunteering schedules, keep track of mentee progress, and build interactive activities for students
Built trusting relationships with teachers, aid workers, and mentees themselves to develop the right activities and support for each student
Associate
Tidal Wave
01.2020 - 05.2021
Demonstrated strong attention to detail and quality control while processing 100+ vehicles daily, ensuring efficient completion of work and achieving consistent customer satisfaction
Collaborated effectively within a fast-paced team environment, coordinating service delivery, schedules, and cash tip dispersion
Developed excellent customer service skills through direct client interaction, addressing all specifications and driving repeat business
Customer Service Associate
Dierbergs Market
10.2018 - 10.2019
Managed efficient processes for loading, stocking, checking out, and bagging groceries
Worked closely with a diverse team to achieve efficient sales, stocking, restocking, and checkout pace goals
Interfaced regularly with patrons handling customer service requests and building trust and rapport