Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position.
Overview
14
14
years of professional experience
Work History
Dispatcher
TMC
10.2021 - 01.2025
Directed dispatching, routing, and tracking of 9 fleet vehicles.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Maintained updated and detailed records of calls in physical and electronic database.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Analyzed customer feedback and provided solutions to improve customer service.
OTR Truck Driver
TMC
06.2018 - 10.2021
Recorded trip details on ELD to provide complete accounts of miles traveled, rest times and expenses.
Inspected vehicle on daily basis, reporting any damage or issues to maintenance for immediate resolution.
Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Charted out upcoming routes with GPS technology and maps.
Assistant Manager
Dominos Pizza Inc.
04.2016 - 06.2018
Generated repeat business through exceptional customer service.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Assistant Manager
Dollar Tree
08.2014 - 06.2016
Generated repeat business through exceptional customer service.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
CNA
Arkansas Health Center
08.2010 - 04.2014
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.