Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
26
26
years of professional experience
Work History
Payroll and Benefits Specialist
Southern Boone School District
02.2022 - Current
Explain benefits to plan participants in easy to understand terms in order to educate each on available options.
Assist in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
Process employee life event changes, ensuring timely updates to benefits and coverage for qualifying events such as marriage or the birth of a child.
Perform calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
Verify and submitt timekeeping information for accurate and efficient payroll processing.
Resolve payroll discrepancies quickly and successfully.
Upload time records into computer system and made adjustments to create accurate database for payroll processing functions.
Create new hire and termination documents for payroll.
Maintain strict confidentiality of all payroll information and records.
Prepare year-end reports for W-2s and 1099s, ensuring accuracy and timeliness in tax filing.
Facilitate smooth onboarding of new hires by efficiently entering relevant data into the payroll system.
Ensure compliance with federal, state, and local tax regulations through meticulous record-keeping and accurate reporting.
Maintain compliance with federal regulations regarding FMLA, ADA, and other relevant laws governing employee benefits.
Enhance understanding of benefit offerings with effective communication materials and presentations.
Coordinate and conducted employee orientations to promote understanding of coverage and options.
Employee Benefits Specialist
Columbia Public Schools
11.2005 - 08.2012
Assisted with the education of employees and retirees and processed all paperwork for the insurance plans including medical, dental, life, cafeteria plan, disability programs, and all retirement plans including the Public School Retirement Systems, 403b, and 457 plans
Assisted participants with claim problems, continuously updated eligibility for health and dental insurance, processed terminations and issued COBRA offers. Assisted active employees and retiree’s with insurance questions and/or problems.
Handled all aspects of workers compensation injuries including taking the first report of injury and directing medical care. Worked closely with TPA, doctors, case managers and attorneys.
Collaborated with HR team to onboard new employees, providing thorough orientation on available benefits options.
Assisted employees with complex benefits issues, resolving concerns in a professional manner.
Streamlined benefits administration processes for increased efficiency and accuracy.
Worked closely with brokers and consultants on renewals and evaluations of current benefit plan designs.
Provided ongoing support for employees during life events such as maternity leave, disability claims, or retirement planning.
Led training sessions on various aspects of the organization''s benefit offerings for both managers and employees.
Managed annual open enrollment process, ensuring timely and accurate updates to employee records.
Maximized employee understanding of benefits offerings through effective communication initiatives.
Coordinated with payroll department to ensure accurate deductions related to employee benefit elections.
Associate Cardiology Services
Boone Hospital Center
05.2002 - 11.2005
Payroll for three departments.
Scheduling of staff on a monthly basis.
Scheduling of exams.
Ensured billing accuracy and manual billing for contracted duties.
Handled set up, maintenance and errors with the digital system.
Assisted patients, visitors, physicians, and coworkers with needs.
Processor Underwriting Department
Shelter Insurance
09.2001 - 05.2002
Processed new business auto and property applications.
Totaled premium checks and prepared for deposits.
Patient Account Representative
Boone Hospital Center
10.1999 - 09.2001
Follow up on unresolved medical claims.
Handled problem accounts.
Ensure contractual agreements were met.
Assist patients and insurance companies with insurance questions.
Education
Masters of Business Administration - Human Resources
Stephens College
Columbia, MO
08.2008
Bachelors of Science in Business Administration - Accounting
Columbia College
Columbia, MO
03.2005
Skills
Written and oral communication
Relationship building
Policy interpretation
Benefits administration
Regulatory monitoring
FMLA comprehension
Retirement plans
New employee orientations
Timeline
Payroll and Benefits Specialist
Southern Boone School District
02.2022 - Current
Employee Benefits Specialist
Columbia Public Schools
11.2005 - 08.2012
Associate Cardiology Services
Boone Hospital Center
05.2002 - 11.2005
Processor Underwriting Department
Shelter Insurance
09.2001 - 05.2002
Patient Account Representative
Boone Hospital Center
10.1999 - 09.2001
Masters of Business Administration - Human Resources
Stephens College
Bachelors of Science in Business Administration - Accounting