Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jevene Uland

Kansas City

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at The Capital Grille for 20 plus years. Recognized for boosting repeat customer rates through personalized engagement and effective sales techniques. Adept at cash handling and fostering team collaboration, ensuring seamless operations during high-volume periods.

Overview

30
30
years of professional experience

Work History

Server

Ocean Prime
01.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

The Capital Grille
03.2001 - 01.2022
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

Server

Houston's, Hillstone Restaurant Group
06.1995 - 03.2001
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.

Education

High School Diploma -

Sumner Academy
Kansas City, KS

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Sales expertise
  • Sales techniques
  • Service prioritization
  • Team collaboration

Timeline

Server

Ocean Prime
01.2022 - Current

Server

The Capital Grille
03.2001 - 01.2022

Server

Houston's, Hillstone Restaurant Group
06.1995 - 03.2001

High School Diploma -

Sumner Academy

Similar Profiles

CREATE PROFILE
Jevene Uland