Jessie Schulte
Saint Charles
Summary
Experienced hospitality professional prepared for restaurant ownership and management. Proven ability to drive results through effective team collaboration and adaptability to changing needs. Skilled in operations, customer service, and financial management. Known for reliability, strong leadership, and results-driven approach.
Diligent worker with solid background in managing restaurant operations, ensuring seamless daily activities and high-quality customer service. Successfully ran profitable restaurant, overseeing staff training and inventory management while maintaining welcoming environment. Demonstrated expertise in team leadership and operational efficiency.
Overview
19
19
years of professional experience
Work History
Restaurant Owner/Operator
Rook's on the River, CRC LLC
03.2023 - 12.2024
- Maximized dining experience by designing an inviting atmosphere through thoughtful menu selections.
- Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
- Expanded catering services for private events resulting in increased revenue streams from off-site offerings.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
Food and Bar Service
Applebee's Neighborhood Grill & Bar
08.2018 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Dining and Bar Service
ANNIE GUNN'S
01.2016 - 08.2018
- Company Overview: Fine dining steak and seafood Restaurant
- Meet all needs of dining and bar guests by following the corporate steps of service, creating a positive atmosphere each shift for guests and employees and through this consistency increase repeat business
- I participated in continual education about new food products from all over the world, expanded my seafood knowledge and worked with a sommelier daily to increase my wine knowledge to better serve the guest
Dining and Bar Service
GRANITE CITY FOOD & BREWERY
01.2014 - 01.2016
- Company Overview: Professional and Casual Restaurant and Microbrewery
- Meet all needs of dining and bar guests by following the corporate steps of service, creating a positive atmosphere each shift for guests and employees and through this consistency increase repeat business
- Professional and Casual Restaurant and Microbrewery
- Received employee of the month in November 2014
- Successfully completed bar training
Private Dining Service/Volume Service/Bar Service
JOE BUCK'S DOWNTOWN/ J BUCK'S CLAYTON
01.2013 - 01.2014
- Company Overview: Sports centered BBQ Restaurant and Private Dining
- Meet all needs of guests, private dining, public and bar
- Increase restaurant sales in food and beverage from personal clientele repeat business
- Sports centered BBQ Restaurant and Private Dining
- Continued to grow profit for the catering program and develop a clientele base that is profitable for the restaurant
Special Events Coordinator
MISSOURI RESTAURANT ASSOCIATION
01.2011 - 01.2013
- Company Overview: Support Association for Missouri Restaurants, Allied Affiliates and Industry Professionals
- Managed chapter and membership services for St
- Louis, Joplin, Springfield, Branson, Columbia and Cape Girardeau, as well as, all MRA State events and conferences
- Designed promotional materials and presentations for all events, assigned and reviewed all projects and tasks assigned to volunteer board members, built relationships with the hospitality industry with local business and community, directed all social media and communication correspondence to further the mission of the Association and established marketing strategies, conducted scholarship interviews including the financial transactions from the Educational Foundations to the designated Culinary schools, coordinated all donation and sponsorship requests, conducted and prepared press releases and media interviews, worked in coordination with local commissions, conventions and councils concerning hospitality and tourism issues, approved and managed all budgets in relation to marketing, advertising and event planning and developed all seminars and workshops
- Support Association for Missouri Restaurants, Allied Affiliates and Industry Professionals
- Organized four golf tournaments that profited over $37,000 for the Associations and affiliate chapters
- Created a New Member Mentoring Program that resulted in the increase in membership by 13% and the recruitment of a new chapter President for the St
- Louis Chapter
- Developed 3 Restaurant Weeks over the state that resulted in positive PR for the Association in Collaboration with local publications, television and other media outlets, which resulted in an increase in new membership and over $15,000 raised for local community charities
- Converted 95% of all graphic design to in house saving the association over $15,000 per year in printing and productions costs
- Collaborated with others in the Government Relations and Public Policy Committee to establish the 'Save our States Jobs Coalition'
- Negotiated 2 contracts with a large donor resulting in $30,000 in financial donations to the MRA's St
- Louis Chapter for 2012 and 2013
- Involved in a Legislative Committee that coordinated with a full time Lobbing company employed by the Association to keep the membership appraised to current ballot initiatives and upcoming laws related to the Industry
Floating Store Manager
CULPEPPERS GRILL & BAR
01.2008 - 01.2011
- Company Overview: Casual Dining Restaurant
- Managed multiple store units, staff and guests
- Drive current promotions and sales and continued the daily functions of the restaurants
- Casual Dining Restaurant
- Continued marketing promotions and sales campaigns to be a top leader in the company
- Involved in staff training and continual education with updating the server training manual
- Collaborated with a focus group to institute new alcohol promotions to increase store sales and profit
Marketing & Advertising Manager
CULPEPPERS CORPORATE
01.2006 - 01.2008
- Company Overview: Culpeppers Corporate Restaurant Headquarters
- Managed corporate marketing and advertising functions, overseeing a $200,000 yearly budget and an 8-unit restaurant operation
- Oversaw direct store management, PR, media relations, corporate marketing, graphic design, promotional development, new promotion institution, print advertising and multi-area food tastings
- Culpeppers Corporate Restaurant Headquarters
- Assisted in developing and instituting a successful delivery campaign and program that increased each unit's daily sales by at least 18%
- Became proficient in Quark Xpress, Photoshop and In Design enabling me to successfully convert all print and graphic design to an in house advantage allowing me and additional $25,000 to add to the current annual advertising budget
- Instituted unit specific marketing focus groups to key in on area specific marketing opportunities, as well as, increase the daily marketing campaign awareness to managers, staff and guests
- Combined employee benefit events with unit specific growth opportunities to successfully promote an individual focus, as well as, raise over $5,000 for an employee in a financial crisis due to a serious health ailment
- Coordinated with a local charity to develop a bond with the local Saint Louis community and assist them with marketing tools and product trade to greater project their cause through additional PR provided to Culpeppers
Education
MBA - Marketing
Lindenwood University
Saint Charles, MO05-2006
Skills
- Operational efficiency
- Online ordering management
- Local regulations compliance
- Food presentation
- Menu development
- Staff management
- Waste reduction
- Small business operations
- Staff hiring
- Employee scheduling
- Staff supervision
- Problem-solving
- Customer service
- Teamwork and collaboration
Timeline
Restaurant Owner/Operator
Rook's on the River, CRC LLC
03.2023 - 12.2024
Food and Bar Service
Applebee's Neighborhood Grill & Bar
08.2018 - 03.2023
Dining and Bar Service
ANNIE GUNN'S
01.2016 - 08.2018
Dining and Bar Service
GRANITE CITY FOOD & BREWERY
01.2014 - 01.2016
Private Dining Service/Volume Service/Bar Service
JOE BUCK'S DOWNTOWN/ J BUCK'S CLAYTON
01.2013 - 01.2014
Special Events Coordinator
MISSOURI RESTAURANT ASSOCIATION
01.2011 - 01.2013
Floating Store Manager
CULPEPPERS GRILL & BAR
01.2008 - 01.2011
Marketing & Advertising Manager
CULPEPPERS CORPORATE
01.2006 - 01.2008
MBA - Marketing
Lindenwood University
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