Shop Foreman with 11 years of mechanical experience. Keeps team members on-task to optimize workflow and meet challenging project deadlines. Experienced in training, coaching and motivating employees.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Shop Foreman
TLG Peterbilt
09.2023 - Current
Managed materials inside shop and at job locations.
Used hand and power tools, equipment, and instruments accurately.
Verified safe and proper operation of wide range of power tools, equipment and instruments.
Verified all repairs where being made correctly and in a timely manner.
Made quotes for all repairs needed.
Opened and closed repair orders
Ensured cleanliness of shop and safety requirements where being met.
Assisted techs with questions and repairs
Assisted customers with any questions or concerns.
Directed daily operations of team of 30 technicians and shop professionals.
Trained and coached employees to improve performance and skills.
Created and implemented strategies for improving operational efficiency and accuracy.
Increased customer satisfaction and grew business by maintaining close relationships with customers.
Collaborated with other leaders and executives to direct workflow and support operations.
Supervised ongoing daily production phases.
Built relationships with customers and managed accounts to drive revenue and profit.
Managed resources, materials, systems maintenance, regulatory compliance, schematics implementation and proper documentation of orders, operations, schedules and evaluations.
Mobile Diesel Technician
TLG Peterbilt of Springfield
05.2021 - 09.2023
Diagnose and repair customers vehicles.
Work with customers on how to improve life of there vehicle and assist them with any questions or concerns they have.
Work with service managers to help maintain business with our customers and how to improve our experience with the customer.
Maintain customers fleet.
Build quotes for jobs to be performed.
Schedule work to be performed with customer.
Assist in repairs with fellow coworkers.
Assist in brining new customers to the company.
Diesel Technician
TriState Truck Center
09.2019 - 05.2021
Diagnose and make all repairs needed to customers trucks
Inform Forman of all repairs needed to repair vehicles
Perform any repairs to company equipment to keep shop up and running.
Train new employees
Diesel Technician
Perkins Diesel
06.2018 - 09.2019
Inspected and perform any repairs needed to trucks.
Fabricate body parts to repair body panels for vehicles.
Tear down engines and rebuild them to run properly.
Order and bill out all parts needed to perform job
Work with Forman to ensure proper communication on what repairs needed to be performed on units.
Diesel Technician
Taylor Made Truck Repair
01.2017 - 06.2018
Maintain Fleet and perform all repairs needed
Maintain customer units
Run shop floor while forman was out
Order and bill out all parts needed to perform repairs
Train new employees
Work with manager and inform of all repairs done in shop at end of shift/week.